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Robert Half International Help Desk Tier 1 in Tucson, Arizona

Description

Robert Half is looking for multiple Help Desk Analysts for a 3 month REMOTE Contract! Apply today for consideration.

What we’re looking for:

  • Provide world-class technical support for our Tucson Headquarters and remote staff

  • Usually communicate with clients via phone calls

  • Captures all information on requests or issues from our customers using Service Ticketing System

  • Transfer calls to technicians based off of the Priority Incident Matrix

  • In performing their duties, technical support reps operate automated call distribution phone software to deliver remote technical services to customers

  • Excellent customer service and organizational skills

Requirements

Skills Required

  • Ticketing Experience

  • Tier 1 Support

  • Desktop Support

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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