Robert Half International Help Desk Analyst I in Tucson, Arizona
Robert Half Technology is hiring for a Help Desk Analyst—the partner is a growing company, and needs someone to support local and field users. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Tucson, Arizona area and is a long-term temporary opportunity.
Provide IT support for operating systems, productivity software, and a variety of other applications used internally
Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
Respond and follow up on technical help tickets submitted via phone, email, and walk-ups
Independently investigate and implement solutions to technical issues
Good understanding of IT support ticketing systems
Familiarity with basic networking concepts
Background in user administration and bug fixing in a client server environment
Ability to simplify complex problems and build solutions
Experience installing and configuring operating systems, networked and local printers, and business applications
2+ years of prior experience
Active Directory experience
Foundational knowledge of Microsoft Office 365
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.