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NAES Corporation Field Service Administrator in Tucson, Arizona

  • Operations * FIELD03325 Full-Time Tucson, AZ, USA ### Description At NAES, you’ll find engaging and challenging career opportunities in the power generation, renewable energy and industrial construction industry. At every level of the company, we share a common goal: To instill confidence in our clients through our steadfast commitment to safety, integrity and quality of work. As the largest independent operator of power facilities in the industry, we’ve come to be viewed as an employer of choice. We strive to attract and retain employees by offering competitive compensation, a comprehensive benefits package (including retirement) and promotional opportunities. About Bay4 Energy Bay4 Energy is the leading independent renewable energy service provider, with more than 30 years of asset performance and portfolio management experience. Bay4 Energy is a wholly owned subsidiary of NAES Corporation. Opportunity Summary Bay4 Energy is looking for a Field Services (FS) Administrator to join our team! The FS Administrator is responsible for maintaining multiple systems of records and documentation that are essential for the continued operation of Bay4’s nationwide Field Services Department. They are integral to managing many of the department’s processes and procedures, including the vehicle fleet records, customer equipment warranty claims tracking, equipment testing and calibration logistics, and other tasks as assigned. The ideal candidate will be highly motivated, a self-starter, and an excellent communicator. The FS Administrator will streamline the administrative requirements of the department to allow the supervisors and technicians in this rapidly growing department to concentrate on better serving Bay4’s customers. Primary Responsibilities * Organize and maintain Bay4’s Fleet Management System to accurately track vehicles, drivers, registration status, maintenance cards, fuel cards and GPS tracking. Track driver compliance with vehicle maintenance requirements. * Record, track, and report on the status of warranty claims initiated by Field Service Technicians for customer owned equipment. Ensure timely return of defective items to the OEM and prompt notification to the responsible TPM when replacement components are received from the OEM * Synthesize the data gathered by the Field Service Technicians in the field into clear, coherent reports that can be delivered to the customer in a timely manner. * Work with Procurement and Safety teams to manage the logistics of technician tools and safety equipment testing, calibration, and re-certifications. * Maintain the Field Services protective clothing purchase catalog and employee database * Track data and provide regular reporting on departmental key performance indices (KPI’s) * Coordinates with other departments to draft and publish department procedures. * Review and upload procedural documentation to a centralized database. Maintain and update documentation as required. * Will attend regularly scheduled conference calls with team members and client stakeholders. * Perform other assignments as directed by the Manager of Business Services * Enforce and comply with departmental procedures and reporting requirements. Education and Experience * Bachelors in Business Administration, Economics or related field * 3 years of experience in Business Administration, Project Management or related field * Solar or Field Services related industry experience is helpful Other Competencies and Requirements * Excellent interpersonal, verbal and written communication skills are essential. * Detail oriented, ability to handle multiple projects simultaneously, extremely professional, and customer service oriented. * Key skills include contract management, strong organization, and prioritization. * Proficiency in MS office and related products Perks * Supportive and fun work environment! * Paid holidays * Medical, dental, vision benefits * 401 (k) * Coffee, tea, and snacks Physical Requirements & Working Conditions Climate controlled office environment during normal business hours. May be subjected to inclement seasonal weather conditions if position calls for traveling to/from various locations for training purposes. Hours:Adhere to scheduled work times. Flexibility, additional hours, and weekends may be required to meet business needs. Position Location:Subsidiary location – Tucson, AZ Fit for Duty This is a Non-DOT position and all employees will participate in the Fitness for Duty Program. This program includes a post-offer physical examination and drug screening and post-employment random drug screening. There are extensive smoking restrictions in and around the facility. Performance NAES employees have the responsibility to customers and internal co-workers to perform in their role with the highest standards. Employees of NAES are accountable for meeting and exceeding the needs of our customer with unflinching intergity. NAES Safe Safety is a core value of NAES; and as a condition of employment, all employees are expected to be mentally alert and work safely at all times. Additionally, employees are required to adhere to all safety warnings and posted safety signs, whenever on company property. Furthermore, employees must follow all NAES safety rules and procedures. Effectiveness in carrying out this responsibility is part of the evaluation of each and every employee’s performance. It is the practice of NAES to seek employees of the highest quality and to select the individuals on the basis of merit and competence, without regard to race, color, religion, national origin, sex, age, disability, military status or affiliation protected under USERRA, or any other basis of discrimination prohibited by applicable local, state and federal law. ## Qualifications ### Skills Preferred Contract Management Some Knowledge MS Office Suite Intermediate Project Management Some Knowledge Verbal and Written Communications Advanced ### Behavior Preferred Dedicated:Devoted to a task or purpose with loyalty or integrity Detail Oriented:Capable of carrying out a given task with all details necessary to get the task done well Team Player:Works well as a member of a group ### Education Preferred Bachelors or better in Business Administration or related field. ### Experience Preferred 3 years:Business administration Posted: June 10, 2021