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Robert Half International Customer Service Representative in TUCSON, Arizona

Description

Opportunities for a Customer Service Representative!

OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. If you're looking for a long-term temporary engagement, and can work in Tucson, Arizona, this could be the Customer Service Representative position for you!

Your responsibilities in this role

  • Contribute accurate, friendly customer service in a timely fashion

  • Receive and send written business correspondence

  • Organize and route incoming telephone calls

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

Requirements

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Excellent verbal, written, and social skills

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Comprehensive knowledge of Inbound Call Center

  • Inbound Call Center experience required

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Excellent customer service and office administrative skills

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Strong proficiency in Excel and other Microsoft Program skills required

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Proficient with computers and technology platforms

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $14.25 - $16.50 / Hourly

Location: TUCSON, AZ

Date Posted: September 15, 2020

Employment Type: Temporary

Job Reference: 00220-0011551247

Staffing Area: Office u0026 Administrative

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