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Randstad Program Eligibility Specialist in Tolleson, Arizona

Program Eligibility Specialist

job details:

  • location:Tolleson, AZ

  • salary:$25 per hour

  • date posted:Monday, September 14, 2020

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Government

  • reference:AB_3462040

  • questions:erin.tolar@randstadusa.com602-606-4499

job description

Program Eligibility Specialist

A Government Agency located in Tolleson is seeking a detailed, dilligent and customer focused office professional to fill their Program Eligibility Specialist role. The ideal candidate has excellent customer service skills, is experienced with social services roles and understands the imperative nature of their position. The Program Eligibility Specialist will exhibit unparalleled professionalism, the ability to handle confidential matters and treat their clients and all members of the community with the utmost respect.

  • The salary is $25.00 per hour.

  • Working Hours: Monday-Friday, 8:00am-5:00pm

  • Location: Tolleson, AZ 85353

Requirements:

  • Minimum 2-3 Years Customer Service Experience + 2-3 Years’ Experience in Social Services

  • Proficient computer skills (Word, Outlook)

  • Valid Arizona Driver’s License

  • Background/Central Registry Background

  • DPS Fingerprint clearance card

  • Effective communication skills

Responsibilities:

  • Conducts assessments for low-income families to determine eligibility for energy assistance and rental assistance programs.

  • Assists with telephone outreach to residents and program applicants.

  • Collects documents and verifies information accurately; completes and compiles client paperwork in a timely manner.

  • Maintains accurate records that provide proper documentation for audits of any provided services.

  • Respects client confidentiality and adheres to privacy regulations.

  • Processes and inputs applications into online system; completes appropriate reports.

  • Identifies and schedules transportation services for multi-generational household clients needing to be quarantined.

  • Participates in trainings.

  • Serves as back up receptionist as needed

Skills:

  • Customer Service (2 years of experience is required)

  • Social Services (3 years of experience is preferred)

  • Critical Thinking

  • Administrative Duties

  • Report Writing

  • Records Management

  • Accuracy

  • Telephone Etiquette (2 years of experience is required)

  • Microsoft Word

  • Microsoft Outlook

  • Communication Skills

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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