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Old Dominion Freight Line, Inc. Assistant Service Center Manager in Tolleson, Arizona

Job Description

Old Dominion is currently recruiting for an Assistant Service Center Manager. This role will successfully assists in managing all supervisory and all other staff and crew to productively handle work load. Responsible for hiring of all supervisory, office and clerical employees, dock, and drivers. On-going processing of claims prevention and training. Approves scheduling of, direction of, and preparing for monthly dock and driver meetings. Accountable for daily monitoring of production, load average, and the overall service and efficiency of shifts.


  • Staffing to goal to meet volume of work.

  • Make some sales calls and assist in managing sales team

  • Provide leadership to location staff

  • Assist in managing daily operations and insure maximum service center efficiency

  • Focus on load plans from origin terminals monitoring cause and effect.

  • Conduct Safety and Claims meetings with staff and verify attendance

  • Work continually to develop and improve service center staff

  • Communicating goals, issues, and company news to service center staff

  • Assist with success in achieving and maintaining goals set by the Company and Regional Vice President

  • Monitor results of staff and provide feedback and coaching as needed

  • Insure a safe work environment

  • Track and verify service center maintenance is completed


  • High school diploma or equivalent required

  • Bachelor’s degree preferred

  • 5 years of experience as an operations supervisor in the transportation industry

  • Working knowledge of AS400, Microsoft Office, DYMS and BLU systems

  • Knowledge of general DOT regulations

  • Proficiency with AS400, Windows, internal system such as Dock Yard Management Systems and the BLU computer systems

  • Good verbal and written communication skills

  • Ability to lead and motivate others

Join the OD Family Today!

As a Full Time member of our Family, you are eligible to receive:

  • Health, Dental & Vision Benefits

  • Short Term & Long Term Disability

  • Flex Spending Accounts

  • 401(k) Retirement Plan

  • Wellness Program

  • Employee Credit Union, Vacation & Holiday

  • “Birthday Holiday” who doesn’t love some extra attention on their Birthday?

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

Requisition ID 2020-13916

Location PHX - PHOENIX - AZ

Category Management

City Tolleson

Position Type Regular Full-Time

State AZ