Wells Fargo Ops Legal Specialist 2 Legal Order Support in Tempe, Arizona
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At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Consumer and Small Business Banking (CSBB) provides financial services to 21 million retail bank households and three million small business customers through approximately 4,900 retail branches, 17 customer service centers, and approximately 13,000 ATMs in 36 states and the District of Columbia. We serve and help individuals and families in many aspects of their lives, helping them buy homes, open first bank and savings accounts, buy cars to get to and from work or school, and start or grow small businesses. CSBB is focused on innovating and transforming with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose. As an industry leader in many consumer and small business areas – including retail deposits, debit card transaction and purchase volume, and small business lending – our primary goal is delivering for our customers.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, wire transfers, cash vault and lockbox services, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. Divisions include ATM Strategy and Vendor Solutions; Business Planning and Transformation; Customer Excellence, Controls and Enablement; Customer Service; Fraud and Claims Management; Retail Core Operations; and Workforce Management, Capacity Planning and Productivity Analytics.
The operations legal specialist 2 performs a variety of time sensitive tasks for Writs & Levies Processing including:
Using multiple online systems to analyze and research levies and writs to determine specific course of action.
Utilizing various methods for validating data, processing, pledging, and releasing customer accounts.
Developing an understanding of legal documents and laws that govern levies and writs in various states.
Contacting appropriate attorneys, government agencies, internal departments and stores as needed.
Working under minimal supervision following established procedures.
Considered a subject matter expert on operational issues related to process or function.
Training new team members under established guidelines.
Start time will be between 8:30 am - 9:30 am (PST) and work 8 hour shift or until work is complete - Monday - Friday.
Open-ended shift requiring overtime as needed to meet team SLAs.
Work schedule is subject to change based on business needs.
4+ years of operations experience demonstrated through work or military experience
2+ years of legal processing experience demonstrated through work or military experience
Ability to perform general operation processing work
Solid knowledge and understanding of legal terms and processes
Intermediate Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
Ability to interact with all levels of an organization
Ability to mentor and train less senior staff
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Ability to read and interpret legal documents
Ability to communicate confidentially and professionally
Strong research and documentation skills
Retail banking experience
Knowledge and understanding of Hogan
The salary range displayed below is based on a Full-time 40 hour a week schedule.
AZ-Tempe: Min: $35,000 Mid: $48,000 Max: $61,000
AZ-Tempe: 1305 W 23rd St - Tempe, AZ
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.
Company: Wells Fargo
Req Number: 5589501
Updated: 2021-07-26 02:57:41.900 UTC