BrightSpring Health Services OPPC DELIVERY DISPATCHER in TEMPE, Arizona
OnePoint Patient Care is one of the pioneers in the hospice industry. Specializingin providing hospice pharmacy services since the Medicare benefit started in the 1980s, OnePoint Patient Care hasgrown to become one of the leading hospice pharmacies in the country. Our commitment to quality and superiorservice is unsurpassed in the industry.
Assist other delivery personnel with map reading and routing techniques.
Confer with customers and team members to resolve questions, problems and requests (i.e. calls from nurses,patients, NOHs, address changes).
Data Entry (i.e. vehicle maintenance, customer information).
Facilitate out of town shipments/UPS.
Report procedural errors and inappropriate behavior to managers.
Advise team members and coordinate accident protocol/procedures.
Quality control of same day deliveries (bin transfer).
Communicate and provide information to supervisors, co-workers, and pharmacy team members, providingfeedback, comments, questions, concerns.
Exceed quality customer service standards by phone and in person.
Ability to use OnePoint Patient Care and Microsoft Office computer applications.
Close attention to detail.
Ability to work under pressure and meet deadlines.
Use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions, or approachesto problems.
Excellent written and verbal communication skills; good interpersonal skills; ability to work cooperatively andreliably.
Effectively manages one’s own time.
Excellent customer relations skills.
Ability to work with minimal supervision; remains composed and behaves professionally during stressful situations.
Flexible work schedule.
High School Diploma or Equivalent.
At least 3 years of experience in customer service.
About our Line of Business
About OnePoint Patient Care OnePoint Patient Care is the nation’s leading independent provider of community-based hospice pharmacy and pharmacy benefits management (PBM) services – offering hospices nationwide flexible and adaptable solutions for their hospice pharmacy needs. OnePoint fills prescriptions, creates custom compounds and formularies, provides home deliveries, and manages pharmacy benefits for more than 32,000 patients per day. Through its Concierge PBM, Next Day Valet mail order and Direct Express local services, OnePoint serves more than 350 hospice programs and is available in 50 states. OnePoint was one of the first pharmacies to begin serving the hospice industry when the Medicare hospice benefit began in the 1980s. Today OnePoint has grown to be one of the leading national hospice pharmacies with 15 locations strategically positioned throughout the United States, with additional plans for expansion. For additional information on what OnePoint can do, visitwww.oppc.com or call (866) 771-OPPC. Follow us onFacebook (https://www.facebook.com/oppcrx) ,Twitter (https://twitter.com/oppcrx) , andLinkedIn (https://www.linkedin.com/company/onepoint-patient-care/) .
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BrightSpring Health Services, and our family of brands, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the BrightSpring Disabilities Support Team at 1-833-773-7240 orcontact us (https://www.brightspringhealth.com/application-assistance/) for assistance.
Equal Opportunity Employment Posters (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
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Position Type Full-Time
Line of Business OnePoint Patient Care