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MUFG Union Bank Operational Risk Manager in Tempe, Arizona


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020). In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary : Reporting to the Managing Director of Enterprise Wide Risk Management, the Vice President (VP) of Enterprise Business Risk and Resiliency is also Business Continuity Management’s (BCM) Strategic Planning Module Owner. The VP coordinates strategic planning for all BCM components across BCM in the first line of defense.

Major Responsibilities :

  • Ensure BCM compliance with applicable regulations, laws, and bank policy as the BCM strategic Planning module owner.

  • Ensures adherence to BCM/DR policy and ensure consistency with the Bank’s risk appetite and alignment with regulatory requirements and expectations.

  • Define and drive the BCM strategic plan (including roles & responsibilities, governance, communications/training, systems and tools, compliance monitoring and reporting) for the Bank’s BCM Program, working in partnership with various component and business/function stakeholders (BC, BC TPRM, DR, CCIM and Governance.

  • Ensure business/function alignment to framework compliance options and monitor and test business/function compliance with BCM/DR requirements.

  • Serve as a key spokesperson for BCM, including communicate progress, key issues and risks to governance committees, business executives, and Regulators.

  • Conduct on-going BCM risk assessments; reporting emerging risks and trends to the MD of BCM. Review FLoD BCM risk control processes and make recommendations for process improvement to the MD of BCM.

  • Propose changes in BCM strategy and implementation as necessary to reflect changes in the structure of the bank, escalating major changes to the MD of BCM for approval as appropriate.

  • Ensure tight linkage with the vendor risk management program including compliance with on-boarding, due diligence, monitoring and testing requirements.

  • Also ensure tight linkage with the Cyber Risk Management program. Build, retain and develop a team of top talent.

  • Design and support a metrics/reporting program.

  • Maintain with the MD, the BCM operating budget and allocate sufficient financial resources to properly implement an enterprise wide BCM..

  • Assign knowledgeable personnel to properly implement an enterprise wide BCP.

  • Coordinate enterprise- wide changes in the strategic program, develop with the component owners in BCM business continuity training, and BCM vendor risk management.

  • Apply “lessons learned” to continuous process improvement. Review and respond to audit issues, tracking open issues to resolution and reporting status to the MD of BCM.

  • Produce BCM reports as required, including regulatory reports.

  • Review and make recommendations around content for the annual Business Continuity Board Report and submit to the BCRsC for approval.

  • Ensure readiness for regulatory and internal audit examinations.

  • Timely respond to inquiries and ensure suitability and timely execution of corrective action plans.

  • Enhance relationships with regulators.

  • Build strong and effective relationships with key Head Office staff and support global initiatives to advance business continuity capabilities.

  • Actively engage with industry associations and develop industry relationships.

  • Stay abreast of evolving threats/risks and remedies.


  • Prefer BA or MA degree that includes Strategic Planning or Operations Background and Business Continuity, Disaster Recovery, and Crisis Management Program curriculum;

  • Business Continuity certification, or comparable experience in enterprise-wide Business Resiliency.

  • 7 years of experience in financial institutions with a strong background in enterprise-wide Business Continuity Planning, Disaster Recovery Planning, Crisis and Critical Incident Management, and Emergency Response.

  • Strong experience working with senior management to assess enterprise risk associated with strategic planning for various lines of business / bank operations and resiliency planning and response and recovery planning.

  • Experience with working with senior management to assess enterprise risk associated with business continuity for mergers and acquisitions.

  • Proven ability working through functional reporting lines to achieve results.

  • Track record of creativity and “out of the box” thinking, to proactively determine business resiliency, response and recovery strategy opportunities, and assess emerging industry risk.

  • Show flexibility in a rapidly changing organization.

  • Familiarity with bank operations, bank technologies, and financial services regulatory environment

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified .

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Corporate and General Services

Primary Location: ARIZONA-Tempe

Shift Day

Req ID: 10037913-WD