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Banner Health Chaplain Hospice in Sun City West, Arizona

Primary City/State:

Sun City West, Arizona

Department Name:

Hospice Pgm-West Routine

Work Shift:


Job Category:

Clinical Support

A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.

Banner Hospice and Palliative Care is a fully integrated provider of high-quality, compassionate advanced illness and end-of-life care serving patients across the Metro Phoenix area and in Northern Colorado. Banner Hospice is ranked among the Top 100 U.S. Hospice providers. Banner Palliative Care and Hospice consistently outperforms the national benchmarks and other regional hospice agencies in the CMS Hospice Quality Reporting Program publicly reported metrics. We are interconnected across the Banner Health system serving as Banner’s advanced illness resource partner to our hospitals, clinics, health plans, and other service lines. Banner Palliative Care and Hospice is proud to provide medical care lead by a team comprised entirely of physicians board certified in Hospice and Palliative Medicine

As the Chaplain at Banner Hospice, you will have the honor and privilege of providing chaplaincy services to Banner hospice patients at the end of life's journey. You will be part of a team devoted to provide care, comfort, and extensive emotional and spiritual support to patients and their families. This is a full time position plus on call requirement. This position will be servicing hospice patients in West Valley

Ranked in the top 25 percent of all home care agencies in the United States, Banner Home Care is the largest nonprofit, free-standing home care agency in Arizona. We provide intermittent health care for patients of all ages in the comfort of their home. Our home care team is experienced, compassionate and professional, and the results prove that Banner Home Care measures better than the national and Arizona average in almost all Medicare Quality Compare patient satisfaction results. Banner Hospice have been providing comfort care for the past 10 years in the Phoenix Metro area. The goal is to support quality of life, honor the wishes of patients, maintain the dignity of the individual and support the family through their grieving process. Inpatient Home care is also available for respite care and symptom management. The Banner Hospice Team can provide comfort to the patient and family by alleviating symptoms, by providing meaningful help and by creating an environment to develop lasting final memories.


This position is responsible for providing facility chaplaincy services to ensure the purpose and objectives of the program are met, which includes providing intensive and extensive emotional and spiritual care to patients, families, and staff in ecumenical and interfaith contexts, requiring the assessment and documentation of emotional and spiritual needs and addressing appropriately. Administers sacramental, religious and/or priestly duties. Provides quality care in crisis situations and during the process of dying, death, and bereavement.


  1. Provides emotional and spiritual care to patients, families, and/or staff.

  2. Assesses and documents the spiritual care needs of patients, families, and/or staff and responds appropriately.

  3. Provides emotional and spiritual intervention in crisis situations.

  4. Administers and/or facilitates sacramental, ritual, and devotional experiences. Leads interfaith and ecumenical worship services.

  5. Responds to emergency calls and participates in an on-call rotation schedule.

  6. May assist in orienting, training, and coordinating the work of Spiritual Care Volunteers and/or, where applicable, Chaplain Interns.

  7. Performs a variety of miscellaneous activities in support of continuing education and/or spiritual services at assigned facility, which may include: participating in evidence-based research projects and writing related journal articles; collaborating and maintaining community partnerships/relationships; providing educational and consultative seminars for the hospital community staff, peers, and (where applicable, to Clinical Pastoral Education students,) on topics such as, spiritual assessment, death and dying, grief, ministry skills, prayer, and spirituality; updating, maintaining, and distributing spiritual literature; and/or, performing other related activities.

  8. Articulates and demonstrates continuous quality improvement utilizing processes that include consideration of all stakeholders. Fosters an environment that focuses on excellence in processes and outcomes.

  9. This position is responsible for providing spiritual care at assigned facility/facilities or off-sight location. Participates in spiritual care teams and/or committees. Internal customers include patient care teams, physicians, staff, and volunteers. External customers include patients, family members, faith communities, and area clergy.


Advanced knowledge of principles and practices of pastoral/ministry services as normally obtained through the completion of a Masters of Divinity or equivalent from an accredited institution and a working knowledge of pastoral care principles and practices as normally demonstrated through a minimum of two years relevant experience. 1600 hours of supervised work in clinical pastoral education (preferred, not required, at rural facilities, BUMC-T and BUMC-S). Eligibility for ordination or commission to function in professional ministry and in good standing with appropriate religious authority. Faith group endorsement in specialized pastoral care.

Eligibility for board certification by a nationally recognized professional organization, such as Association of Professional Chaplains, National Association of Catholic Chaplains, National Association of Jewish Chaplains.

Skilled in being tolerant and empathetic of intense emotions and situations. Must have excellent oral, written and interpersonal communication skills to effectively interact, convey information, provides assistance to a diverse group of individuals and displays a high degree of confidentiality. Skilled in maintaining composure and professional demeanor in difficult, volatile, and stressful situations. Skilled in performing a variety of pastoral roles and functions. Skilled in crisis intervention and conflict resolution methodologies. Skilled in working independently. Skilled in maintaining documentation of observations and services provided.

Employees working at Banner Behavioral Health Hospital or must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.


Ordained, if applicable by faith group and endorsed for chaplaincy by a recognized faith group or equivalent as evidenced by Board Certification (BCC) by a nationally recognized professional organization, such as Association of Professional Chaplains, National Association of Catholic Chaplains, National Association of Jewish Chaplains. Additional related education and/or experience preferred. Bilingual (English/Spanish) preferred, depending on assignment.

Additional related education and/or experience preferred.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability.