Aston Carter Work From Home Bilingual Customer Service Rep- $18/HR- MUST BE IN AZ!!!!!!!! in Scottsdale, Arizona
Now Hiring for a Large Healthcare Company that Supports Medicare Members!
The Patient Acquisition and Retention Advocates are often creating the customer’s impression of the company that is represented and are responsible for actuating member retention and facilitating member acquisition. The position will enhance customer satisfaction by providing best-in-class telephone, in person, or digital support for a variety of inquiries, including but not limited to: network benefits, provider group information, health plans accepted by the medical or provider group, finding a provider, qualifying potential leads, capturing contact information for all callers (lead generation), and problem resolution for prospective lead, current members, and other customers. The PAR will always use a professional and pleasant tone in every call treating every call with care. PAR will answer several phone queues for multiple lines of business with varied operating hours. This position will support local market and marketing campaigns through inbound and outbound calls, fulfillment of marketing mailers, and digital support.
Why you should apply....
Career advancement opportunities where hiring managers aim to promote internally.
It’s a fully remote Customer Care Representative where all needed equipment is provided.
Starting pay of $18/hour.
Work in the comfort of your home , but you must be able to be hardwired to Wi-Fi network.
Being a part of history while helping Medicare members with their health plans
EXPERIENCE and MUST HAVES:
• Min 2+ years of Call center experience
• Medicare Insurance experience is a plus!
• Someone who speaks well and can be reliable and an independent worker.
• Engagement within their position. They want people who are going to show their video during meetings, this is a requirement.
• Proven Attendance – Previous track records with clients are going to be important to ask about.
• Technology skills, Aka – Computer Literacy skills, Microsoft Word and Excel are important to have had experience with
• Setting up your own computer at home – This has been a challenge for people, let’s verify that they have trained or worked remotely in the past.
• MUST HAVE A DEDICATED QUIET AREA All calls are recorded
Compensation is tied to the Colorado market for jobs performed in Colorado. Other locations may be subject to variances based on location-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plans, or program terms. This temporary role may be eligible for the following:
Medical, dental & vision
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email firstname.lastname@example.org (%email@example.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.