NALS Apartment Homes Leasing Consultant - San Tropez Apartment Homes in Scottsdale, Arizona
GENERAL PURPOSE OF JOB:
Responsible for performing regular surveys regarding market area, maintaining the model apartments, leasing all vacancies and futures. She/He shall inform Property Manager of any conditions that might affect the ability to lease in our community.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leasing Consultant’s primary responsibility is to effectively utilize sales skills to achieve and maintain optimum occupancy via the leasing of units and renewal of existing leases. Leasing Consultant must cooperate with all departments in completing all assigned tasks.
Leasing Consultant is responsible for the following:
1.Leasing apartments. Must greet all prospects and residents with a smile and professional courtesy. Try to consistently convert telephone traffic to appointments. Tour community with prospective residents. Send thank-you notes to prospective residents. Pre-qualify applicants. Review pending applications to be submitted for approval. Notify applicants on status of application.
2.Move-in new residents. Review all necessary paperwork with the new resident. Accept payment as pre-determined by Assistant Manager. Must understand and complete all lease paperwork in an accurate and timely manner (including applications and credit checks).Deliver move-in gifts and walk units prior to move-in. Issue keys.
3.Renew current resident leases. Notify residents regarding lease expiration and determine the length of the new lease. Type up new leases promptly. Review new lease terms with resident.
4.Move-out vacating residents. Complete all necessary move-out paperwork in an accurate and timely manner. Retrieve all keys, passes, etc. from resident.
5.Maintain company customer service standards. Clearly and effectively assist current residents with concerns and needs to minimize resident problems in a professional manner.Maintain positive resident relations. Attend resident functions unless directed otherwise by supervisor.
6.Other general office duties such as opening and/or closing the office, typing, filing,answering phones, and assisting with weekly reports.
7.Complete quality control procedures as directed by supervisor.
8.Perform additional duties, responsibilities or projects as assigned.
9.Represent the company in a professional manner at all times.
1.Walking up and down stairs to show apartments to prospective residents.
- Lifting no more than 25 pounds. If more than 25 pounds are to be lifted, employee shall
seek assistance from the maintenance department.
Leasing Consultant is usually the first contact the resident or prospect has with the property. She/He should be able to communicate effectively and professionally with residents, fellow associates, vendors, and supervisors. The Leasing Consultant must be people oriented, self motivated,exhibit a positive personality, and also be sales motivated. She/He must conduct herself/himself in a professional, neat and well-groomed manner at all times. Previous service/sales related industry experience is preferred.
*Dedicated...Motivated...Innovative...Team Player... *These are just a few words to describe the ideal person to join our growing team at NALS Apartment Homes! A positive and upbeat attitude, integrity, a willingness to learn, and be service oriented are key qualities in the ideal candidate.
Previous Leasing Consultant experience is not required. A background in sales and/or customer service is a good foundation for the role. Our ideal candidate will have a good attitude, be a team player with a willingness to learn.
Work schedule is 8:45 am - 6:00 pm Monday, Wednesday, Thursday, Friday and Saturday with Sundays and Tuesdays off.
Facts & Figures:
Founded in 1990, NALS has a proven track record of long term ownership and results
Over 2 billion in assets owned and managed.
Annual revenue over 200 million.
Longevity – Over 80 of our 487 employees have been with us for over a decade.
Regularly pursuing new acquisitions.
48 properties across 10 states.