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Fairmont Laundry Supervisor in Scottsdale, Arizona

Laundry Supervisor Memorable experiences for our Guests and Colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As a Laundry Supervisor, your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work. What’s in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide

  • Onsite employee cafeteria

  • Learning programs through our Academies

  • Opportunity to develop your talent and grow within your property and across the world!

  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

  • Consistently offer professional, friendly and engaging service to all internal and external guests/contracts

  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed

  • Handle Guest concerns and react quickly, logging and notifying the proper areas

  • Actively participate in daily briefing, daily warm up and department meetings

  • Ensure all colleagues are informed daily about priorities in the department

  • Establish and maintain constructive, supportive and professional colleague relationship

  • Working knowledge of financial reporting structures (budgets, labor, productivity, revenue, expenses)

  • Responsible for the recruitment, training and ongoing performance management of all Laundry/Valet colleagues

  • Assist in balancing operational, administrative and Colleague needs

  • Report necessary maintenance items in a timely manner and maintain open communication with Engineering team

  • Follow departmental policies and procedures

  • Follow all safety and sanitation policies

  • Other duties as assigned

Your experience and skills include:

  • Adhere to Fairmont Scottsdale Princess Grooming Guidelines

  • Proficient in English (verbal & written) essential

  • High school diploma or equivalent preferred

  • Minimum 1 year experience in a supervisory capacity in a hotel

  • Housekeeping or Laundry environment

  • Proven training skills

  • Experience with Hotel Property Management System, Micros

  • Fidelio desirable

  • Proactive with a meticulous eye for detail

  • Strong organizational, supervisory and communication skills

  • Able to convey information and ideas clearly

  • Ability to evaluate and select among alternative courses of action quickly and accurately

  • Work well in stressful, high-pressure situations

  • Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest

  • Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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