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FirstService Residential Human Resources Generalist in Scottsdale, Arizona

Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America's foremost property management firm. We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us. The HR Generalist serves as a consultant to leadership on Human Resource related issues. Specifically, in the area of resolving associate relations issues, employee administration, risk management, compliance, and performance management. The HR Generalist is also directly responsible for other areas in HR such as payroll and benefits. PERFORMANCE REQUIREMENTS AND RESPONSIBILITIES include the following. Other duties may be assigned. Oversees and supervise staff to ensure that Company employment, associate relations and policies, procedures and practices comply with the applicable provisions of federal and state laws and regulations including the analysis, maintenance and communication of records and files required by law or local governing bodies or agencies, etc. * Assists leadership in a rapidly changing business and market without slowing down business process * Provides HR guidance to supervisors * Driving company values and culture * Communicates needs proactively throughout the organization. * Analyze trends and metrics in partnership with HR Department to develop solutions, programs and policies. * Manage and resolve associate relations issues. Conducts effective, thorough and objective investigations. * Formulates and recommends program goals and objectives in all areas of associate relations. * Maintain in-depth knowledge of legal requirements related to day-to-day management of associates, reducing legal risks and ensuring regulatory compliance. * Maintains working relationship with employment attorney to determine risk and liability on associate relations issues and ensure company and staff complies with labor laws and government relations. * Partners with Company's insurance carrier when demand letter or lawsuit is received to ensure carrier is notified early in the process. * Provides day-to-day performance management guidance to supervisors (coaching, counseling, career development, disciplinary actions). * Conducts investigations such as: complaints, working conditions, disciplinary actions, and associate and applicant appeals and grievances. According to circumstances, provides guidance and recommendations for resolution to department leaders and individuals. * Oversees performance assessments and disciplinary action on all associates. * Recruiting and retention of a high performing culture. * Tracks performance assessment scoring and connects and works collaboratively with any supervisor who has rated an associate below "meets expectations", "exceeds expectations", or high potential. * Works closely with management and associates to improve work relationships, build morale, increase productivity and retention. Recommends action regarding promoting, coaching, disciplining or terminating associates. * Partners with HR Director on associate relations issues, keeping track of information on a shared and continually updated form. * Represents Company for any unemployment claims. * Provides HR policy guidance and interpretation. * Identify training needs for business units and individual coaching needs. * Provides training and mentors direct reports. * Administers various HR plans and procedures for all company employees; assists in development and implementation of employee policies and procedures; maintains and recommends update of associate handbook and policies and procedures. * Cross trained in Recruiting, and is knowledgeable in payroll, benefits, and general HR responsibilities. * Works closely with Marketing/Sales in managing the integration of staff from takeover accounts, including coordinating the new hire process so that assimilation of the new staff is seamless, and when necessary handling job eliminations for takeover accounts. * Keeps current with labor laws that affect the company and associates. * Actively participates in leadership meetings related to HR. * Other duties as needed. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each performance requirement satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Successfully manage by exemplary leadership, integrity and character. * Must play an integral part in building a cohesive HR team with the skills necessary to successfully execute the departmental/company objectives and strategies. * Ability to work with minimal supervision. * Strong computer skills (Excel, Word, PowerPoint, Outlook, and ADP) * Ability to work with and retain highly confidential information. * Must demonstrate organizational skills and ability to independently prioritize daily workload. EDUCATION and/or EXPERIENCE * Bachelor's degree or equivalent knowledge/experience in Human Resources. * Specialized training in preventative labor relations and Human Resources management is required. * Generalist background with broad knowledge of labor, employment, wage and salary administration and well-developed administrative skills. * Should possess a minimum of 5 years of experience gained through increasingly responsible positions within the Human Resources field. LANGUAGE SKILLS * Excellent written and verbal skills. REASONING ABILITY * Strong problem solving skills. CERTIFICATES, LICENSES, REGISTRATIONS * PHR or SHRM preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 25lbs. * Must be able to sit for extended periods of time. * Must be mobile enough to walk facilities, including up and down stairs and navigate uneven surfaces while visiting on-site associations. * Must be mobile enough to move around during outside events and stand for long periods of time. * Must have finger dexterity for typing/using a keyboard. * Must be able to hear and communicate with staff. * Exemplary attendance required. * Occasional overnight travel required. WORK ENVIRONMENT The work environment characteristics are normal office conditions, and conditions an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Hours over and above normal office hours will occur. * Based on business needs, attendance at evening meetings will occur. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled