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Lessen Construction/Renovations Sub-Vendor Onboarding Specialist in Scottsdale, Arizona

OUR COMPANY

Lessen is the premier technology-driven real estate investment Services Company. We are quickly becoming be THE high-tech, go-to solution for any and all Services related to maintaining & managing short-term vacation rentals and long-term single-family rental properties AT SCALE.

We are a rapidly growing business backed by well-known VCs and successful Executive Leadership. We will have grown from 2 employees in Jan 2020 – to well over 110 full-time employees before the end of this year.

DAILY ACTIVITIES

  • Outbound calling on carpenters, painters, roofers, drywallers, masons, electricians, plumbers, etc. to add them to our list of sub-vendors across the US.

  • Answering Inbound calls from vendors asking to be added to our Platform.

  • Answer vendor questions and help them onboard onto our Platform.

  • No sales activity – but there will be heavy vendor outreach via email, phone, and text.

POSITION SUMMARY

To be successful in this role you should possess the following skills and competencies

  • Clear and effective oral and written communication

  • Ability and willingness to effectively deal with real-time challenging situations – ability to “think on your feet”.

  • Demonstrated excellent time-management and prioritization skills, with minimal supervision.

  • An ability to build strong working relationships, as this role will require you to liaise with Operations and Vendor Support teams

  • Contribute to a positive team environment.

QUALIFICATIONS

  • Prior experience working in an outbound customer service/contact center environment is highly desirable.

  • Technical (Computers & Internet) savvy is required. Desired skillsets include MS Office 365 and Internet Browsers

  • Business acumen in areas of property management services or home renovations is advantageous.

  • Strong prioritization and time management skills, with a high degree of flexibility & comfortable dealing with ambiguous situations.

  • Needs to love to talk with new people – and feel comfortable talking on the phone.

WHY LESSEN

  • $18 to $20 hr – 40 hours a week.

  • Company Paid Medical plus Dental/Vision Benefits.

  • Flexible in-Office hours – (We are a COVID compliant workplace)

  • 2 weeks PTO and 9 Paid Holidays per annum

  • Located in Old Town Scottsdale, Arizona. This is a “majority work ONSITE” position.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Lessen, Inc values and celebrates diversity and inclusion in its workforce. We believe that what makes us different makes us better! We do not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability (including pregnancy), status as a protected veteran, or any other status protected under federal, state, or local law.

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