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Rite of Passage AWAKE NIGHT SHIFT (ANS) SUPERVISOR in Queen Creek, Arizona


The Awake Night Staff Supervisor works as a non-direct care staff member. Primarily responsible for the supervision of all Awake Night Staff while ensuring the safety and security of the Rite of Passage program during the night watch hours. The Awake Night Staff Supervisor reports to the Shift Supervisor, Director of Group Living and/or Program Director. Directly supervises Awake Night staff and, at some sites, Control Desk staff.


  • Provides operational and logistical management of Awake Night operations to ensure the safety, health and welfare of staff and students.

  • Maintains a cost effective schedule for Awake Night staff and ensures adequate coverage for units and control desk.

  • Ensures site safety and security by enforcing staff alertness and awareness.

  • Conducts a facility count and visual checks of units during the shift to ensure students are accounted for and all egress doors are locked.

  • Completes monthly key and radio inventories. (Site specific).

  • Completes a nightly facility check, documents maintenance issues and reports concerns to the supervisor.

  • Responsible for hiring, evaluations, commendations, reprimands and dismissals regarding supervised staff.

  • Reviews and approves time and attendance for supervised staff.

  • Assists with developing supervised staff by conducting training and action plans in specific job functions.

  • Notifies the unit staff of any unusual incidents or emergency situations.

  • Provides crisis intervention as needed.

  • Ensures proper safe physical management techniques are followed at all times.

  • Assists other staff members with emergency situations.

  • Maintains Key Performance Indicators and other vital statistics for Night Watch.

  • Completes required reports and documentation in a timely manner, provides management with required reports and advises of any problematic situations.

  • Complies with and implements the Rite of Passage Policies and Procedures as detailed in the appropriate manuals/handbooks.

  • Ensures the highest standards are maintained to prevent illegal, unethical, or improper conduct and to ensure the program remains in compliance with agency licensing and Rite of Passage policies and procedures.

  • Assists with the correction of deficiencies and quality improvement efforts.

  • Attends and participates in all required meetings. Conducts nightly meetings with staff before and after each shift as needed.

  • Commits to attending and tracking all training and staff development classes in order to ensure sufficient hours of training for this position and supervised staff are completed on an annual basis. Notifies the supervisor if annual training hours are deficient.

  • Provides encouragement, guidance and resources to staff and students when needed.

  • Models and ensures all program norms are upheld without compromise.

  • Acts as a positive role model and mentor for both staff and students.

  • Treats others with respect, confronts negative behavior and supports confrontations.

  • Other duties as assigned, verbally or in written form.


  • Assists with Control Desk duties if needed or applicable.

  • Participates in Site, Region and/or Company events as required.

  • Participates as a member of the Immediate Action Team.


  • At least 60 hours of college education. (BA/BS degree preferred).

  • Four years of security related experience.

  • Two years of supervisory experience.

  • For sites operating in Maryland, all direct-care staff must comply with COMAR

  • Good interpersonal skills including the ability to interview potential employees if required.

  • A working knowledge of the Positive Operational Culture.

  • If required to operate a company vehicle during the course of employment, must meet the requirements to be an eligible ROP driver. Must possess a current State Driver’s License and have an acceptable driving record for the past three (3) years.

  • Strong knowledge of overall company operations and policies and procedures.

  • Ability to pass a criminal background clearance check, drug screen, physical and TB test.

  • Ability to perform work with little or no supervision.

  • Ability to utilize resources available to complete assigned projects.

  • Ability to prepare written reports and correspondence.

  • Ability to understand and follow verbal and written instructions.

  • Ability to effectively communicate, verbally and in writing.

  • Able to work in excess of 40 hours per week with the possibility of a varied schedule.

  • Must be able to maintain a high level of confidentiality.

  • Must have excellent organization and time management skills.

  • Ability to build and maintain positive internal and external relationships.

  • Ability to provide exemplary customer service to all employees and outside constituents.

  • Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and rapidly changing business conditions.

  • Proficient in the use of computers and associated software.

Rite of Passage is a leading national provider of programs and opportunities for troubled and at-risk youth from social services, welfare agencies and juvenile courts. For 35 years, we have developed and operated a continuum of programs based on the needs of youth and our placing agencies. With an emphasis on evidence-based practices and positive skill development, combined with our supportive and therapeutic approach, our organization is respected by industry experts as a highly effective solution for our youth. Since 1984, over 25,000 youths have entered and completed our programs. Rite of Passage has built its reputation on running life-changing educational treatment programs that positively contribute to the community.

Our employees are dedicated, passionate individuals that are committed to inspiring positive change in the lives of youth. Becoming a member of the Rite of Passage team is more than just a job, it’s an opportunity to build a meaningful career with a company driven by its powerful mission to make a difference.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)