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Zoom Zoom Phone Specialist - Agency Channel Partner in Phoenix, Arizona

We are seeking a talented Partner Account Executive for Zoom Phone Channel Sales dedicated to developing Agency partners in the Master Agent route to market.

The successful candidate will have the skills and expertise to build key relationships within the partners, understand the partner business models and how Zoom Phone can accelerate their business, guide them through the enablement and partner development journey, and be the Zoom Phone expert to drive their success.


  • Establish deep relationships with regional agency partners to be the trusted Zoom Phone advisor and accelerate their building of a thriving Zoom Phone practice.

  • Drive Zoom Phone mindshare and preference within the partner

  • Lead partner enablement and partner development journey including needs assessment, product training, bootcamps, and train-the-trainer events

  • Implement partner pipeline generation activities and campaigns

  • Strategize and build business development plans to accelerate their Zoom Phone partner practice

  • Strategize and partner with Channel Account Managers and Zoom Phone Channel Engineers to provide technical and sales expertise

  • Work closely with internal teams to support partner sales transactions and influence the evolution of content, enablement, processes, programs, and operations that support the Zoom Phone partner.

  • Advocate for partners to internal sales teams and operational organizations

  • Continually enhance product and operational process knowledge to maintain role as a Zoom Phone channel subject matter expert


  • 7+ years experience in channel sales and partner practice development

  • Deep SaaS sales and lifecycle experience

  • 5+ years telephony (on-prem and cloud) sales experience. UCaaS expertise.

  • Experience in bringing channel partners onboard, building partner practices, consulting partner differentiation, and partner pipeline generation.

  • Consultative seller with strong business acumen to influence and drive partner business across all organizational levels within the partner organization

  • Strong executive communication and presentation skills with experience in developing sales best practices, demoing, and building and delivering training in live and virtual modalities. Technical training experience preferred.

  • Entrepreneurial spirit with a proven track record of dynamic execution and delivering results.

  • Ability to evaluate complex processes and apply critical-thinking skills & develop new systems

  • Ability to work independently as well as part of a collaborative environment

  • Ability and willingness to travel to partner locations and events (as permitted)

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    Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

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Zoom helps people and businesses stay connected so they can get more done together. We’re the go-to communications platform for small and large businesses alike, and growing rapidly with employees working to deliver happiness across the globe. We're also proud to have a positive social impact by enabling continuity for educational institutions, governments, the healthcare sector, and many other essential industries.

From meetings, chat, and phone, to webinars and online events, companies trust Zoom to power all their communication needs. Our secure, reliable, video-first cloud platform offers a frictionless experience that is simple to manage, delightful to use, and friendly to build on.

Our core value is Care. To show our employees we care about their happiness and recognize their value, we employ above-market and progressive compensation programs. We believe this is achieved by analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Our CEO, Eric S. Yuan, founded Zoom in 2011 as a video-first communications platform focused on delivering happiness to customers worldwide. We're proud to be a recognized Leader in the 2020 Gartner Magic Quadrant for Meeting Solutions and Unified Communications as a Service, winner of the 2020 Forbes Cloud Computing Awards for Best Product, winner of the Frost & Sullivan 2021 Connected Company of the Year award, and a Leader in the IDC MarketScape for European Collaboration Tools for Education, 2020.