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Kforce Senior Voice Network Engineer in Phoenix, Arizona

Kforce has a client, a growing company is seeking a Senior Voice Network Engineer in Phoenix, AZ. Summary:We are working directly with the Hiring Manager. The company offers an excellent compensation package including base salary, annual bonus, Stock/RSU's in the company, generous PTO and 401K matching. Responsibilities: * Responsible for leading the IT Engineering practice to ensure that voice, video, and collaboration platforms are designed, planned, and implemented in a stable, secure, and supportable way * Key to this position will be the ability to collaborate directly with the business and IT/IS department resources to deliver enterprise-wide solutions that meet and exceed requirements * Work directly with the business to capture technical functional and non-functional requirements * Installation, configuration, optimization, and maintenance of Cisco Unified Communications Manager, Unity Connection, Unified Contact Center Express, Expressway, CER, voice gateways, etc. * Investigate utilization trends, vendor information, and functionality requests in order to make platform design recommendations to improve the efficiency * Monitor and test system performance and provide performance statistics and reports to ensure service levels are met * Recommend and execute modifications to system environments in order to improve efficiency, reliability, and performance * Plan and implement system upgrades, maintenance fixes, and vendor-supplied patches * Evaluate and recommend alternate service delivery technologies including hosting of Collaboration services in the Cloud * Escalating system issues in response to escalations * Assist other IS team members with hardware and operating system support and deployments * BS in Information Technology, computer technology or related field preferred or equivalent work experience * CCIE certified or CCIE-level experience * Senior network engineer with 7-10 years of hand-on voice networking experience * Experience with Cisco Network, Voice and Video components required along with 5 years of Cisco Collaboration Systems (CUCM, UCCX, CUC) experience * Deep understanding of SIP messages * UCCX scripting * Advanced troubleshooting skills (CUCM traces, SIP debugging on voice gateways) * WebEx interoperability between different vendors * Advanced QoS * Knowledge and experience with Cloud hosting of Collaboration services preferred * Strong knowledge of TCP/IP Networking required * Strong knowledge of both TDM and SIP telecommunications protocols required Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Years

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