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American Express Senior Manager - Enterprise Data Governance Data Activation in Phoenix, Arizona


At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The American Express Data Office vision is to realize the potential of our data assets to power the world’s best customer experience. Our mission is to provide the principles, policies, processes, architecture and governance to enable consistent, trusted and usable data to drive accurate data-driven business outcomes. The Enterprise Data Governance (EDG) team is part of the Data Office, and plays a critical role partnering across the company to deliver on a multi-year roadmap to bring American Express data under governance.

The Senior Manager, Enterprise Data Governance Data Activation role will support the activation of data management (as outlined in the organization’s Enterprise Data Governance Policy) across business units at American Express. This role will also provide support in training, communications, and change management related to data governance across the enterprise. The Manager will be responsible for:

  • Execution of data activation activities and processes to bring data under governance (e.g., critical data element prioritization, data mapping, identifying data management roles, documenting data, and classifying systems)

  • Communicating data management program requirements to federated data management teams

  • Initiating the training of federated data management teams on foundational processes and activities to bring data under governance

  • Communicating requirements to teams who own data governance tools (e.g., Collibra, data quality platform, etc.)

A successful candidate will have:

  1. Understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and related metrics to monitor compliance of Data Governance policy and standards

  2. Prior experience implementing Data Management / Data Governance programs, preferably at the Enterprise level

  3. Basic experience / knowledge of Data Governance / Data Management tools (e.g., Collibra)

  4. Ability to collaborate, influence, and communicate across multiple stakeholders and levels of leadership, speaking at the appropriate level of detail to both business executives and technology teams

  5. Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment

  6. High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency

  7. Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information


American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Job: Risk

Primary Location: US-New York-New York

Other Locations: US-Arizona-Phoenix

Schedule Full-time

Req ID: 21017618