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PetSmart, Inc. Senior Application Analyst - SAP Financials in Phoenix, Arizona

About the Team

It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents. Our IT team has 4 different departments: Information Security, IT Service Delivery, Business Enabling Systems, and IT Commerce & Customer Engagement.

Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

About the Job

Senior Applications Analyst, SAP Financials

The Senior Application Analyst is responsible to manage and execute the key activities within a project from process creation to influencing decision making to tactical activities. This role is expected to possess and demonstrate a strong understanding of both business operations and corresponding processes and capabilities within SAP ERP. In this position, you will identify, define, analyze, and refine the requirements. The role will work directly with our various internal and external stakeholders - business partners, IT teams and external vendors - to ensure successful translation of those requirements into solutions.

KEY RESPONSIBILITIES:

  • Understand the principles of application systems development and use them to analyze, test, implement, maintain and document projects

  • Creates of business and functional design specifications. Identifies gaps between solution design and application capabilities, and determines alternatives.

  • Implement business driven requirements based on the given standards and oversee testing for the implemented functionalities and the support of the system test phase

  • Work closely with the Project Lead, Architect and the Development team to ensure solution meets business needs

  • Understands in detail how the business works; knowledgeable current and possible future policies, practices, trends, and information affecting multiple business functions and aspects of how they interrelate to other areas. Ability to analyze, diagnose, suggest and implement process changes.

  • Ensures detailed technical requirements are captured from appropriate IT teams. Influences technical solution. Identifies gaps between technical design system/application capabilities, and negotiates resolution.

  • Create and execute test plans, cases and scripts; establish and manage acceptance criteria, identifies defects and works to a resolution with the Developers and business teams.

  • Participates in regular dialogue with business partners to help understand and shape ongoing operational requirements, issues, and opportunities for improvement.

JOB COMPLEXITY:

  • Technical Depth/Breadth - Possesses broad technical knowledge of many technologies and an in-depth knowledge of SAP ERP especially financial processes. Rapidly learns and operates new technologies. Possesses strong design/analytical skills and applies these to technical decisions on emerging technologies. Understands architectural issues and factors them into decisions and recommendations.

  • Business Knowledge - Requires an in-depth understanding of products, services, and business processes. Must possess thorough understanding of the businesses supported. Understands client requirements, present and future, and their impact on the technical direction of the PetSmart solution.

  • Project Delivery – Assists, or leads, project scoping, analysis and project management. Consistently plays a key role on a project team. Is a role model for effectively working with internal/external team members.

  • Customer Focus - Seen by their business partners as an expert resource to handle difficult and complex technical issues on a proactive basis and identify the appropriate resources to address the issue.

  • Decision Making - Functions independently with limited work direction. Assesses different options and recommends an approach following established methodologies.

  • Communication Skills - Communicates confidently and has active listening skills. Exchanges information effectively with business and IT partner. Can produce complete components of project plans. Must be able to deliver process and technical presentations to variety of audience levels and using a variety of mediums. Must be able to translate technical language into meaningful messages to business leadership and end users.

  • Analytical/Design - Responsible for evaluation, design, and implementation of technologies in their area of expertise and related areas. Responsible for analyzing the performance of technical area, proactively identifying need for version upgrades, capacity changes, etc. Can analyze cross-technology issues.

EXPERIENCE / EDUCATION / SKILLS

  • Bachelor’s degree - Math, Science, Finance or Computer Science preferred or equivalent work experience

  • Minimum 5 years of experience in analyzing, designing, configuring and implementing SAP applications and integrating vendor packages; played a significant role in leading or managing medium to large projects

  • Must have expertise in role-relevant SAP ERP Finance modules – processes and configuration

  • SAP S/4 HANA (Cloud Essentials / On-prem / Cloud) experience a plus

  • Retail SAP experience a plus (SAP ERP IS-Retail)

  • Very strong analytical approach to problem solving and solution development

  • Ability to design and implement complex solutions

  • Strong interpersonal and communication skills

  • Strong presentation skills with experience conducting workshops to facilitate continuous improvement

  • Strong customer service orientation and ability to follow through to resolution

About the Culture

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!

  • A work-life balance and family events such as movie nights, art events and holiday festivals

  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers

  • “Sit & Stay” Café serving fresh breakfast and lunch options

  • Starbucks cart—productivity at its finest!

  • “Lil’ Paws” learning center and onsite daycare facility

  • Volunteer events with PetSmart Charities

  • Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/

  • Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/

  • Explore PetSmart Benefits here: https://benefits.petsmart.com/

  • Learn more about #LifeAtPetSmart in the IT space from our team members: https://www.blog.lifeatpetsmart.com/it

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disabilty, as well as any other characteristic protected by federal, provincal or local law. Applicants must be over the age of 18. The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

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