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MUFG Union Bank Risk and Controls Governance & Oversight Advisor, Associate/AVP in Phoenix, Arizona


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020).In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

As the Central Risk and Control Office (CRCO) Risk Governance & Oversight Advisor, you will support the CRCO Directors in monitoring Business Unit Risk and Control (BURCO) performance in executing risk management programs and the successful remediation of issues with effective and sustainable controls, develops solutions to mitigate risk, and closes control deficiencies across MUFG in the U.S. (“the enterprise”). Additionally, you will review issue remediation plans for complex issues considering cross-function and cross-entity dependencies and ensure issue milestones are being achieved. You will ensure completeness and accuracy of issue data in the system of record for an assigned portfolio of issues, ensure compliance with Open Issue Management Policy and Procedure, provide subject matter expertise on internal controls, and provide general support to CRCO management, as required.

Major Responsibilities:

  • Support the Governance & Oversight team in advising the Business Unit Risk and Control Office on the execution of Second Line of Defense programs primarily related to operational risk

  • Monitor to ensure that risk management activities are performed and completed.

  • Support internal audit, front line and support units, legal entity leaders, and risk and control teams throughout the Issue Management Lifecycle to ensure:

  • Issue remediation target dates agreed to are reasonable and include consideration of execution complexity, control effectiveness and sustainability requirements, dependencies, resource availability and time required for review and challenge and validation.

  • Effective review and challenge occur for proposed new or changed design of internal controls, policies or frameworks before implementation.

  • Appropriate validation of operational effectiveness and sustainability occurs prior to submission to the originating source of the issue for final validation, or to the TLOD for Regulator identified issues.

  • Perform reviews and verification of issue management documentation to validate compliance with Issue Management Policy and Procedure.

  • Perform quality review of issue remediation status report ratings (e.g.: Red, Amber, Green or “RAG”) against defined criteria.

  • Ensure the system of record has complete and accurate data required to generate transparent and accurate reporting on the status of all issues.

  • Review documentation of execution risks and issues associated with the remediation of issues to ensure they are clear and are raised to the appropriate CRCO Director.

  • Support CRCO Issue Management Directors and CRCO Management in trend analysis to identify common themes regarding delays or risks associated with timely remediation of issue.

  • Support CRCO management with preparation of materials for regularly and ad- hoc management meetings related to the remediation of issues including with senior management and oversight committees as required.

  • Support CRCO management in providing subject matter expertise to the First LoD, where needed, on design and implementation of effective internal controls.

  • Participate in critical meetings during the end-to-end issue management process which includes participation by all (LoD) and the Regulatory Affairs Office (RAO).


  • A BA/BS degree from a 4-year college

  • 3 years of Banking or Financial Services industry experience

  • Experience in a Bank Line of Business, Controls, Information Technology Audit, or Operational Risk Management preferred

  • Direct experience in controls deficiency identification, complex RCSA testing, or issue remediation.

  • Experience with large programs or projects including the following is desired:

  • Process re-design and/or development of governance frameworks, committees, policies, etc.

  • Fast turnaround, tight timelines, and/or crisis management environments

  • Experience in remediating regulatory issues

  • Strong proficiency in MS Office including Excel and Power Point is critical

  • Experience and working knowledge of Open Pages or a centralized issue management system is helpful, but not required

  • Ability to communicate professionally and effectively in writing and verbally with all levels.

  • Excellent critical thinking, analytical and problem-solving skills, and attention to detail

  • Ability to quickly build rapport, credibility, trust, and respect, and be viewed as a standout colleague.

  • Ability and experience leading meetings, by phone, in person, video, etc.

Join us as we evolve our organization to become more agile, innovative and inclusive!

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Risk

Primary Location: ARIZONA-Phoenix

Schedule Full Time

Shift Day

Req ID: 10040194-WD