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Zoom Release Engineer in Phoenix, Arizona

Release architecture team is working cross functioning between, product, engineer, operation and vendors to ensure ZOOM product features get released on time and implemented properly. The Release Engineer will be responsible for the overall delivery of Professional Services’ solution for Zoom Projects. This includes project managing the release plans and coordinating with product managers, engineers and operations. This role requires an exceptional capacity for cross functional interaction and leadership


  • Work closely with the engineering and Product Management team to plan the release rollout to the production.

  • Manage all releases components within ZOOM product line

  • Document release process and policy

  • Work with cross-functional teams to develop and enforce a release checklist

  • Develop a project plan & track progress across cross-functional teams

  • Work with cross-functional teams to develop and enforce a release checklist

  • Develop a project plan & track progress across cross-functional teams

  • Manage and escalate project risks and issues as appropriate, and establish success metrics for projects and ensure performance is tracked and measured

  • Create release dashboard for greater transparency within product & GTM organizations


  • Require a BS degree in CS, MIS or its equivalent

  • 5+ years of experience as a release engineer

  • Programming experience (C++, SQL, Java or Python)

  • Experience working with Tools like Jira, Product Board, Asana etc.

  • Ability to work cross-functionally and manage large teams

  • Operation deployment knowledge and good understanding of deployment requirements, dependence

  • Works well under pressure and can manage multiple priorities simultaneously

  • Ability to adapt to changes quickly

  • Strong communication skills

  • Must be detail-oriented, organized, ethical, responsible, & self-motivated

  • Strong internal drive, a bias for action, and the ability to build internal champions across the organization

  • Bonus: proficient in Mandarin to work with peers

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

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Zoom helps people and businesses stay connected so they can get more done together. We’re the go-to communications platform for small and large businesses alike, and growing rapidly with employees working to deliver happiness across the globe. We're also proud to have a positive social impact by enabling continuity for educational institutions, governments, the healthcare sector, and many other essential industries.

From meetings, chat, and phone, to webinars and online events, companies trust Zoom to power all their communication needs. Our secure, reliable, video-first cloud platform offers a frictionless experience that is simple to manage, delightful to use, and friendly to build on.

Our core value is Care. To show our employees we care about their happiness and recognize their value, we employ above-market and progressive compensation programs. We believe this is achieved by analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Our CEO, Eric S. Yuan, founded Zoom in 2011 as a video-first communications platform focused on delivering happiness to customers worldwide. We're proud to be a recognized Leader in the 2020 Gartner Magic Quadrant for Meeting Solutions and Unified Communications as a Service, winner of the 2020 Forbes Cloud Computing Awards for Best Product, winner of the Frost & Sullivan 2021 Connected Company of the Year award, and a Leader in the IDC MarketScape for European Collaboration Tools for Education, 2020.