Cable One, Inc. Product Specialist I - Digital Video in Phoenix, Arizona
This job was posted by http://www.azjobconnection.gov : For more information, please see: http://www.azjobconnection.gov/ada/r/jobs/3329463 *Responsibilities:** Receive, research, and resolve escalations of Remedy and /or e-mail based support requests.* Participates in the deployment and integration of new equipment and applications to support Cable One Digital Video Services.* Provides direction and support to field and local office personnel in trouble escalations.* Works with other departments, teams, and vendors to research and resolve issues in regards to Digital Video product.* Uses computer based software tools to monitor digital video equipment to gather information and troubleshoot issues.* Perform on-call duties as assignedOther duties and/or responsibilities not specifically set forth above may, however, be assigned as needed. Whenever practicable and, in accordance with legal guidelines, reasonable accommodation[s] will be made to enable an otherwise qualified individual with a disability to perform the essential functions of the position.