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American Express Product Manager/Senior Product Manager, Pricing Capabilities in Phoenix, Arizona


The Global Lending and Cobrand (GLC) organization is passionate about responsible lending! We strive to develop products and features that meet the evolving borrowing needs of our Customers.

The Pricing Capabilities team has a meaningful role in enabling innovation and delivery of the U.S. Consumer products and features. We are responsible for building new capabilities, assuring operational excellence, and finding opportunities for revenue growth. We partner closely with product teams, Technologies, Compliance, Risk, Finance, Legal, Servicing, and Operational Risk.

Product Manager responsibilities will include a mix of ideation, product development, and project management. Responsibilities include:

  • Working with business partners to shape innovative lending and pricing strategies

  • Assessing feasibility of these strategies with our partners

  • Crafting detailed requirements to execute the strategies

  • Leading strategy execution and delivery

  • Assisting in development of test conditions and to assure quality

  • Evaluating the results of product and feature launches

  • Crafting a roadmap for future capabilities


  • Significant experience in Product Development or Project Management, balancing multiple priorities, and driving detailed execution in a changing environment

  • Deeply inquisitive, enjoys creative problem solving, and is open to constructive feedback

  • Strong attention to detail, applies systems thinking, and enjoys working at the intersection of tech and business

  • Strong interpersonal skills with the ability to lead and influence cross-functional teams

  • Ability to handle technical, regulatory, as well as communication complexity in multi-workstream initiatives

  • Proven track record of translating business needs into effective features (requirements) and acceptance criteria (testing conditions) using Agile methodology

  • High quality written and oral communication skills, and ability to influence business decisions

  • Analytical ability to assess business results and customer impacts

  • Experience with SQL, or other programming languages, for analysis preferred

  • Knowledge of operational risk mitigation and business assurance preferred

  • Knowledge of credit card economics preferred

Why American Express

Talk to our people and you’ll find out what we’re all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

Additional Details:

Ongoing Workplace Flexibility: Position will currently be work-from-home due to COVID-19. American Express is committed to the well-being of its colleagues and to creating a safe work environment; colleagues will continue to work remotely until a return to the office can be safely accomplished.

Location(s): New York, New York; Phoenix, AZ

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Marketing

Primary Location: US-New York-New York

Other Locations: US-Arizona-Phoenix

Schedule Full-time

Req ID: 21018765