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VMware People Insights Survey Program Manager - Opportunity for Working Remotely in Phoenix, Arizona

Business Summary

The Global People Insights team at VMware provides both business and HR leaders with data-based insights to influence strategic decisions related to our most precious commodity: our talent. Our team strives to enable better decision making by identifying the conditions for delivering outstanding employee experiences and fueling VMware’s future success.

Job Role and Responsibility

Does the prospect of generating data-driven insight within a dynamic HR function excite you? We are looking for an experienced, energetic, and detailed-oriented Survey Program Manager to join our Global People Insights team.

The Survey Program Manager will report to the Senior Director, Global People Insights, and will partner closely with HR and business leaders to understand their business needs, and design and administer employee listening programs to meet those needs.

Core Responsibilities:

  • Manage a variety of research projects, including quarterly pulse surveys, manager feedback surveys, onboarding and exit surveys, and qualitative interviews and focus groups.

  • Collaborate with key stakeholders and thought partners on the design of research tools.

  • Oversee the programming and testing of online surveys in the Qualtrics survey platform.

  • Coordinate survey promotions.

  • Monitor and troubleshoot survey data collection.

  • Design and build dashboards in the Qualtrics survey platform.

  • Help identify actionable insights and recommendations based on research findings.

  • Develop and proof reports and data visualizations.

  • Manage vendor relationships (e.g., Qualtrics survey platform).

  • Participate in a survey governance committee to coordinate and prioritize research efforts across the company.

Required Skills

  • Bachelor’s degree in the social sciences or related field (e.g., marketing research, psychology).

  • 4-6 years of work experience supporting survey research in an academic or corporate environment.

  • Exceptional project management skills, with the ability to successfully manage and deliver multiple projects of various sizes to different stakeholders on different timelines.

  • Proven track record of delivering actionable insights at scale.

  • Strong understanding of survey methodologies, quantitative and qualitative research, and survey design principles.

  • Experience building and administering surveys in the Qualtrics survey platform (EX and/or CoreXM).

  • Highly proficient in Excel (creating formulas, macros, pivot tables).

  • PowerPoint and/or dashboard data visualization experience.

  • Working knowledge of statistical principles, including statistical significance testing.

  • Solid verbal and written communication skills.

  • Ability to influence decision makers at multiple levels through the judicious use of data.

  • Experience handling confidential and sensitive information.

  • Attention to detail that borders on obsessiveness, coupled with an ability to self-audit work to a very high degree of accuracy.

  • Commitment to follow through on issues to completion.

  • Ability to learn and adapt quickly in an ambiguous and unpredictable environment.

  • Experience providing excellent customer support.

  • Problem solver, able to troubleshoot issues independently or escalate when necessary, a strong sense of accountability, and sound professional judgment.

  • Ability to work autonomously, with minimal direction, as well as collaborate with others.

Preferred Skills

  • Master’s degree in the social sciences or related field (e.g., marketing research, psychology).

This job requisition is not eligible for employment-based immigration sponsored by VMware.

This role is fully remote and can be done anywhere in the United States.

Salaried role (For positions located in Colorado)

This position has a minimum base salary which starts at $88,000. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at https://benefits.vmware.com/ . *Note: Disclosure of Colorado pay and benefits required per sb19-968.

Category : HR

Subcategory: HRIS

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2021-04-26

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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