Work in Arizona Veterans Jobs

PC Refresh Technician

job details:

• location:Phoenix, AZ

• salary:$20 - $24 per hour

• date posted:Thursday, April 8, 2021

• job type:Contract

• industry:Public Administration

• reference:832815

job description

PC Refresh Technician

job summary:

Role and Responsibilities:

• The Pc Refresh technician's role is to update and upgrade the agencies hardware and software

• throughout the Department of Transportation. These technicians are out with internal

• customers on a daily basis resolving issues and working as a liaison to other divisions within ADOT.

• Duties Include: Server Support, Desktop support, support customers on the ADOT network; fix computer

• related problems; troubleshoot hardware problems; research and implement potential solutions;

• support agency's warranty and non-warranty computer and printer repair work; and assist with assigned

• project tasks. Ensures compliance with standards for systems software and documentation. Install and

• configure PC hardware, software and peripherals. Assist with major deployments of hardware and

• software. Attend section staff meetings. Complete mandatory training classes and other classes as

• assigned. Travel between sites to accomplish tasks. Teach new staff members how to troubleshoot

• problems, setup and install, network related hardware, software and other peripherals. Work with a

• team to accomplish the task of upgrading and deploying new equipment and software. Assist with

• multiple projects at various locations throughout the state. This position will require daily

• travel to work sites and may include travel to diverse location within the state, including

• possible multi-day and overnight stays.

Qualifications and Education Requirements:

• General working knowledge of infrastructure technologies and in-house developed applications utilized

• in the enterprise

• Ticketing and Department operating procedures

• Knowledge of Microsoft products including operating systems and Office

• Computer hardware configuration and repair knowledge

• Knowledge of Ethernet network topology to assist with troubleshooting network issues

• Knowledge of IT infrastructure industry standards and best practices

• Advanced troubleshooting skills

• Problem definition and alternative analysis skills

• Experience with Active Directory

• Experience with Windows 10

• Experience with Windows 7

• Experience with Server 2008 and Server 2012 engineering

• Experience with Backup solutions

• Time Reporting

• MS System Center Operations Manager 2012 R2

• Minimum 4 years of current working experience in an IT field

• Must have a current AZ Driver's license with a good driving record

• Associate/Bachelor degree in a related field is preferred

Skills:

• customer service skills

• Excellent interpersonal, written and oral communication skills

• Advanced troubleshooting and problem solving skills

• Excellent self-organization and time management skills

• Ability to work collaboratively in teams and across organizations

• Ability to synthesize feedback and adjust plans accordingly

• Ability to develop and write technical documentation

• Ability to evaluate and test emerging technologies

• Ability to apply creative solutions to business problems to ensure business needs are most effectively

• met

• Resource will be working in a professional environment and will be held to a dress code standard

• Position will require extensive travel. Resource will need to have the ability to drive to various locations

• with a personal vehicle with possible overnight stays

location: PHOENIX, Arizona

job type: Contract

salary: $20 - 24 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

• General working knowledge of infrastructure technologies and in-house developed applications utilized

• in the enterprise

• Ticketing and Department operating procedures

• Knowledge of Microsoft products including operating systems and Office

• Computer hardware configuration and repair knowledge

• Knowledge of Ethernet network topology to assist with troubleshooting network issues

• Knowledge of IT infrastructure industry standards and best practices

• Advanced troubleshooting skills

• Problem definition and alternative analysis skills

qualifications:

• Experience level: Experienced

• Minimum 3 years of experience

• Education: Bachelors

skills:

• Maintenance

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.