Work in Arizona Veterans Jobs

Job Information

Randstad PC Refresh Technician in Phoenix, Arizona

PC Refresh Technician

job details:

  • location:Phoenix, AZ

  • salary:$20 - $24 per hour

  • date posted:Thursday, April 8, 2021

  • job type:Contract

  • industry:Public Administration

  • reference:832815

job description

PC Refresh Technician

job summary:

Role and Responsibilities:

  • The Pc Refresh technician's role is to update and upgrade the agencies hardware and software

  • throughout the Department of Transportation. These technicians are out with internal

  • customers on a daily basis resolving issues and working as a liaison to other divisions within ADOT.

  • Duties Include: Server Support, Desktop support, support customers on the ADOT network; fix computer

  • related problems; troubleshoot hardware problems; research and implement potential solutions;

  • support agency's warranty and non-warranty computer and printer repair work; and assist with assigned

  • project tasks. Ensures compliance with standards for systems software and documentation. Install and

  • configure PC hardware, software and peripherals. Assist with major deployments of hardware and

  • software. Attend section staff meetings. Complete mandatory training classes and other classes as

  • assigned. Travel between sites to accomplish tasks. Teach new staff members how to troubleshoot

  • problems, setup and install, network related hardware, software and other peripherals. Work with a

  • team to accomplish the task of upgrading and deploying new equipment and software. Assist with

  • multiple projects at various locations throughout the state. This position will require daily

  • travel to work sites and may include travel to diverse location within the state, including

  • possible multi-day and overnight stays.

Qualifications and Education Requirements:

  • General working knowledge of infrastructure technologies and in-house developed applications utilized

  • in the enterprise

  • Ticketing and Department operating procedures

  • Knowledge of Microsoft products including operating systems and Office

  • Computer hardware configuration and repair knowledge

  • Knowledge of Ethernet network topology to assist with troubleshooting network issues

  • Knowledge of IT infrastructure industry standards and best practices

  • Advanced troubleshooting skills

  • Problem definition and alternative analysis skills

  • Experience with Active Directory

  • Experience with Windows 10

  • Experience with Windows 7

  • Experience with Server 2008 and Server 2012 engineering

  • Experience with Backup solutions

  • Time Reporting

  • MS System Center Operations Manager 2012 R2

  • Minimum 4 years of current working experience in an IT field

  • Must have a current AZ Driver's license with a good driving record

  • Associate/Bachelor degree in a related field is preferred

Skills:

  • customer service skills

  • Excellent interpersonal, written and oral communication skills

  • Advanced troubleshooting and problem solving skills

  • Excellent self-organization and time management skills

  • Ability to work collaboratively in teams and across organizations

  • Ability to synthesize feedback and adjust plans accordingly

  • Ability to develop and write technical documentation

  • Ability to evaluate and test emerging technologies

  • Ability to apply creative solutions to business problems to ensure business needs are most effectively

  • met

  • Resource will be working in a professional environment and will be held to a dress code standard

  • Position will require extensive travel. Resource will need to have the ability to drive to various locations

  • with a personal vehicle with possible overnight stays

location: PHOENIX, Arizona

job type: Contract

salary: $20 - 24 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

  • General working knowledge of infrastructure technologies and in-house developed applications utilized

  • in the enterprise

  • Ticketing and Department operating procedures

  • Knowledge of Microsoft products including operating systems and Office

  • Computer hardware configuration and repair knowledge

  • Knowledge of Ethernet network topology to assist with troubleshooting network issues

  • Knowledge of IT infrastructure industry standards and best practices

  • Advanced troubleshooting skills

  • Problem definition and alternative analysis skills

qualifications:

  • Experience level: Experienced

  • Minimum 3 years of experience

  • Education: Bachelors

skills:

  • Maintenance

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

DirectEmployers