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Phoenix Children's Hospital Patient Placement Rep in Phoenix, Arizona

Patient Placement Rep

Position Details

Department:One Call Patient Access

Category:Patient Access


Posting #:536680

Date Posted:11/17/2020

Employee Type:Regular

Position Summary

The Patient Placement Representative supports the timely and accurate intake, registration and throughput of patients ensuring the collection and verification of all required information for admitted patients.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team

  • Excellence in clinical care, service and communication

  • Collaborative within our institution and with others who share our mission and goals

  • Leadership that set the standard for pediatric health care today and innovations of the future

  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  • Accurately documents all information in the appropriate fields and/or system.

  • Maintains accuracy when entering demographic and insurance information in the system.

  • Accurately completes all status changes in appropriate system.

  • Facilitates daily census reconciliation.

  • Monitor and update Bed Tracker system.

  • Creates pre-admission accounts for all unscheduled incoming patients.

  • Accurately completes insurance and authorization verification as appropriate.

  • Identifies and refers uninsured and under insured patients to a financial counselor.

  • Completes insurance notification within 24 hours of patient admission.

  • Performs benefit verification for all direct and transfer admissions.

  • Assists Patient Placement Coordinator in a variety of patient placement duties as appropriate.

  • Coordinates bed ahead plan with Clinical Supervisor.

  • Coordinates delivery of appropriate bed to patient room.

  • Assigns beds for unit to unit transfers and admissions as pre-determined by Patient Placement Coordinator.

  • Maintains accuracy of bed board.

  • Maintains a positive, professional work relationship with patients/guarantors and all internal and external customers to promote teamwork, cooperation and a positive public image for PCH.

  • Courteously answers the telephone and answers all questions in a timely manner.

  • Participates in a variety of unit and hospital educational programs to maintain current skill and competency levels.

  • Performs miscellaneous job related duties as requested.

Phoenix Children’s Hospital is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, physical or mental disability, military or veteran status, sexual orientation, gender identity/expression, or other protected status in accordance with applicable federal, state, and local laws and regulations. Phoenix Children’s also provides aids and services to people with disabilities to communicate effectively with us.