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Swift Transportation Owner Operator Business Advisor in Phoenix, Arizona

Primary Purpose and Essential Functions: Effectively and enthusiastically communicate 100% accurate information regarding the O/O program to potential O/O's while flawlessly ensuring adherence to company standards and applicable regulations.Provide supportive communication with current O/O's by offering proactive solutions to aide in the retention of the driver.

  • Provide an accurate picture of potential cash flow and related expenses such as routine maintenance, insurance, and other costs associated with starting a small trucking business.

  • Create a high level of professional customer engagement and outstanding customer service by consistently being aware and utlizing all of the tools and programs being provided.

  • Proactively identify and address potential customers by tracking and notifying drivers of approval, trucks available, and other relevent information.

  • Adeptly identify and resolve potential problems that can prohibt exceeding customer and/or company expectations that arise during the contract process while providing error free excecution of all documents required to contract a truck.

  • Intimate knowledge of all suites of services available to assist with identifying possibliites to allow the bst possible solution to the owner.

  • Conduct adult-to-adult conversations to develop an extremely strong, trust-based relationship with owners, potential owners, and co-workers.

  • Relentlessly sharpen your own skills and performance.

  • Nimbly prioritizes the work to be accomplished while building the highest levels of business acumen and commitment to excellence.

  • Perform other duties as assigned by leadership.

  • Skills: Must possess excellent verbal and written communication skills. Must possess exceptional listening and interpersonal skills. Must possess sound judgment and problem solving skills. Must be self motivated and able to work independently. Must possess good understanding of MS Office Suite.

  • Education: Associates degree in business or related field or equivalent combination of education and/or experience required.

  • Experience Required: Two years experience in customer relations or business adviser in trucking industry required. Basic understanding of marketing and small business management required.