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Sparklight Outbound Sales Representative in Phoenix, Arizona


Sparklight, a Cable One brand, is looking for outgoing and motivated Outbound Sales Representatives to join our growing team! As an Outbound Sales Representative, you will connect by making outbound calls to prospective and existing customers. This position sells cable TV, internet, and home phone services, maintaining a customer-focused approach on all calls, and maximizing the sales opportunities for all products by use of strong sales and up-sell techniques.

At Sparklight, we are committed to maintaining the safety and well-being of our team, customers and the communities in which we live and serve. We are closely monitoring the impact of Covid-19 at a global and local level and are taking every precaution to keep our associates, customers and families safe. Currently this role will be working from home temporarily until it is determined safe to work from the office. This will require a quiet space to work from home and internet service. Training will begin February 2021.

How we will SPARK your interest:

  • Target pay is $55k with uncapped commissions!

  • Medical, vision, and dental benefits start for you and your family on day one.

  • Paid time off to volunteer with your favorite community organization & team community involvement.

  • Enjoy R&R throughout the year? We offer paid vacation, holidays, and sick time!

  • Learn, learn, learn with our tuition reimbursement ($5250 per year) and ongoing training opportunities to assist in career growth.

  • Opportunities to win prizes such as an all-expense paid vacation to Puerto Vallarta for you and a guest, gaming consoles, gift cards, Rokus, and more!

  • $75 towards your cable/internet bill.

  • 401k with full match up to 5%, vested after 1 year

  • FREE onsite fitness center and showers, zen garden, quiet rooms and Food Truck Tuesday.

  • FREE garage parking

    What would your day look like?

  • Following up with our current customers to make sure they are happy with their current services. Do they need additional services? Work to upsell them, presenting on even better communications packages!

  • Connecting with potential customers in the various communities we serve and presenting and selling them on Sparklight’s communication packages. Providing high level customer service by ensuring all customer data is entered accurately into the system.

  • Sometimes a customer may have in depth questions about our services. Help them understand why switching to Sparklight is the best choice.

  • Self-motivation to achieve established sales, productivity, and service goals on a consistent basis.

  • All our associates have the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization’s Values.

What you'll need:

  • We are looking for outgoing individuals! Be able to direct conversations and close sales.

  • A proactive approach - some customers require a little 'push' to commit - be persistent even after a hard refusal/rejection.

  • Previous outbound telemarketing experience in a call center is preferred.

  • High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience. Associate degree (A.A.) preferred.

Pre-hire processes: Cable One, Inc. is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Sparklight, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. Sparklight and all of its subsidiaries provide equal employment opportunities to all individuals of different races, colors, creeds, national origins, genders, marital and veteran statuses.