Aston Carter Onsite Customer Support Rep(100% Off The Phone) in Phoenix, Arizona
Customer Support Rep will be the first point of contact for clients in need of technical support on all exam platforms. Candidate will be responding to clients via chat, phone, and email; addressing questions/concerns and technical issues regarding online testing taking/exams. Onsite Customer Support Rep will also be responsible for maintaining accurate and well-ordered notes. Support Rep will also be responsible for proctoring exam takers to ensure that they aren’t using any materials not allowed & proactively communicating on-going client issues and resolve complex hardware and software related support problems
Help desk, Customer service call center, Email, customer service, call center, customer support, dispatch, call center support, inbound call, troubleshooting, Csr
Top Skills Details:
Help desk,Customer service call center,Email
Additional Skills & Qualifications:
High School Diploma required one year of customer service experience Candidates that can pass a typing & spelling and grammar test that haven't worked in a call center
About Aston Carter:
Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.