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UnitedHealth Group Medical Records Representative FLOAT - Phoenix, AZ in Phoenix, Arizona

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)

The HIM Representative is responsible for operational processes related to entering clinical documentation into the Electronic Medical Record. This person will support Health Information Management Department operational processes by collecting and preparing documentation for entry into the Electronic Medical Record (EMR); scan and index clinical documentation under supervision; provide customer services via phone and fax.

This position will be used as a floater and will be required to travel and work at clinics in Phoenix, AZ area

Primary Responsibilities:

  • Ensures that paperwork is properly scanned and indexed into the Electronic Medical Record

  • Minimum of daily scanned documents is 600 pages

  • Faxes stat requests for records to other facilities

  • Scan and file all imported and paper documents

  • Prepares/documents request for Release of information to Ciox

  • Answer incoming calls for the H.I.M Department

  • Responds to patient enquires related to Release of Information: assist patients with questions about their medical records.

  • Participates in quality assurance audits and other initiatives as directed by management

  • Preform other projects and duties as related to clinical area as requested

  • Ensures HIPAA and legal guidelines are followed in all interactions with patients and in handling of the health record

Required Qualifications:

  • High school diploma or equivalent

  • 1 year of experience with HIM terminology

  • Proficient in computer skills (Expected to learn how to use EPM, Touchworks, NextGen ICS and other clinical software within the first year)

  • Basic knowledge of HIPAA guidelines is important to representing the Health Information Management Department work to patients and other clinical staff

  • 10 - key skills required

Preferred Qualifications:

  • Successful completion of HIPAA and related legal seminars

  • 1 year of experience as a Medical Records Clerk

  • Must possess organizational and time management skills

  • Astute attention to detail and excellent communication skills, both oral and written

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both its owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine provided by the medical practices of any of their physicians.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Clinical Coordinator, Clinical Admin Coord, Clinical Administrative Coordinator, Phoenix, AZ, Arizona