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American Express Manager-Compliance in Phoenix, Arizona


You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

This position will play a critical role within the Line of Business Compliance organization supporting the Enterprise Digital & Data Solutions Portfolio. This manager will be responsible for, the Enterprise Privacy Choice Capability and the Digital Experimentation & Insights business.

The successful candidate will contribute alongside a high-performance team that delivers an effective compliance risk management oversight program for the Enterprise Digital & Data Solutions business, as well as provide risk management advisory services to promote safe, scalable innovation for the portfolios supported.


  • Oversight of implementation of regulatory changes and product uplift forthe Enterprise Privacy Choice Capability.

  • Provide compliance guidance and risk management for Digital Experimentation and Insights business.

  • Partner with business colleagues, Operational Excellence, Privacy, and General Counsel’s Office (GCC) to effectively support a resilient Compliance program through quarterly Compliance Risk Assessments (CRA), Business Unit Compliance Assessments (BUCA), Independent Compliance Testing (ICT), Internal Audit Group (IAG) finding resolutions, and issue management processes throughout the product lifecycle.

  • Drive implementation of policy and regulatory requirements in the areas of Regulation Z, Global Privacy, GDPR, CCPA, CAN-SPAM, Regulation V (FCRA), UDAAP, Thailand Data Protection Act and other relevant federal, state and local regulations.


Minimum Qualifications

  • Self-motivated, energetic team player with strong relationship management skills when engaging with colleagues and business leaders.

  • Creative and highly collaborative ability to solve unique business challenges.

  • Ability to exercise sound judgment in the development and selection of compliant solutions.

  • Strong project management skills, ability to manage multiple priorities simultaneously.

  • Demonstrated ability to make decisions independently, work well under pressure, meet deadlines, and adapt easily to frequent change.

  • Strong collaborative skills and experience leading and working in a matrixed and agile environment and on cross-functional teams.

  • Strong leadership, analytical, organizational track-record.

  • Excellent verbal and written communication skills, including ability to persuade and influence.

  • Prior compliance, legal or risk experience.

  • Bachelor’s degree required.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Job: Compliance

Primary Location: US-New York-New York

Other Locations: US-Utah-Salt Lake City, US-Florida-Sunrise, US-Arizona-Phoenix

Schedule Full-time

Req ID: 21017060