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Zions Bancorporation IT Field Service Tech - Phoenix in Phoenix, Arizona

National Bank of Arizona is a division of Zions Bancorporation, are looking for an experienced IT Field Service Technician to support our branch locations across Arizona.

The Field Service Technician duties will include:

  • Supporting the Information Technology Department with installing, administering and maintaining the infrastructure of desktops, laptops and other hardware.

  • Installation, setup, and maintenance of workstations to include workstation hardware components, base operating systems, networking, software environments.

  • Assisting with troubleshooting workstation, application and environmental problems.

  • Supporting server systems from an operating system and shared services perspective.

  • Assisting systems administrative team members in providing overall environment support.

  • Making recommendations on areas of improvement.

  • Assisting internal resources to provide the best possible administrative support.

  • Contributing to team efforts by accomplishing related results in corporative and supportive manner.


    Requires High School diploma or equivalent and at least 1+ years' experience with computers, networks, computer software and hardware or other directly related experience.

  • This position will require travel throughout Arizona. Candidates must show proof of a valid and acceptable driving record. Travel will be necessary to service our remote branches outside of Phoenix (company vehicle provided).

  • Proficient knowledge of application software, networks, PCs LANs, and terminals.

  • Enterprise networking, hardware, and server experience highly preferred

  • N+ certification is a plus, not required

  • Ability to troubleshoot problems and make appropriate corrections and/or recommendations.

  • Must be able to meet deadlines and work with customers on a daily basis.

  • Broad application of principles, theories, and concepts in applicable discipline

  • Some overtime may be necessary on an “as needed” basis.

    A combination of education and experience may meet job requirements.

    National Bank of Arizona is a division of ZB, N.A., which operates in nearly 500 local financial centers across 11 Western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington and Wyoming. ZB, N.A.’s parent company is Zions Bancorporation, which is included in the S&P 500 and NASDAQ Financial 100 indices.

    Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of a technology-driven world. We are grounded in the belief that “improving the work is the work” as we drive to create simple, easy, and fast solutions for our customers. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, and mitigates risk.

    ETO provides opportunities for you to own your career growth through Diversity, Equity, and Inclusion, Women in Technology, and Workforce of the Future initiatives that allow you to network across the organization, volunteer in our community, and build your technical and soft skills. Together we are building a culture that values diversity and creates a space of belonging for all our team members. We believe that investing in your success is an investment in our customers and our business. Our people are what sets us apart and make us great.

    What's in it for you?

  • Opportunity to work in a dynamic industry using finance skills while contributing to societal good

  • Competitive base salary - Job title, level and compensation are commensurate with experience and qualifications. The total compensation includes competitive incentive programs

  • Backing of one of the most successful community focused banks in the western U.S.

  • Generous employee benefits

  • Career growth potential with formalized training opportunities

    Zions is full of people just like you who share the same values and work ethic. Our diverse workforce offers endless opportunities to expand your skills and gain valuable experience that will help you advance your career. Let’s talk about how we can help one another succeed.

Req ID: 053258

Equal Opportunity Employer It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws. If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST. Click here to view applicable Federal, State and/or local employment law posters.