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U-Haul Infrastructure Technician Support (Mid-Shift) in Phoenix, Arizona


2727 N Central Ave, Phoenix, Arizona 85004 United States of America


Install, test, modify and terminate network cabling within the U-Haul corporate headquarters and data center environment. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets . Work with physical networking equipment, determine work priorities/manage order commitments. Perform custom installations and troubleshooting as well as conduct advanced testing.

NOTE: the shift schedule for this position is Monday - Friday from 1pm - 10pm


  • Installation, termination, testing and labeling of all cross-connects within the data center.

  • Moving and installation of cabinets and relay racks.

  • Troubleshooting circuits with use of circuit testing equipment.

  • Perform remote hand services with internal IT teams.

  • Hardware installation including but not limited to: shelves, power strips, rails, cable management, and networking equipment.

  • Report current status via the ticketing system (Cherwell), shift reports, and email.

  • Maintain accurate records and document all problems.

  • Exhibit quality workmanship on all work and maintain data center cleanliness.

  • Escalate SR’s that require additional information.

  • May perform other duties as assigned.


  • Knowledge of cable limitations (distance limitations, etc.)

  • Able to read installation drawings (Visio drawings/spreadsheets/CAD).

  • Data center skills such as installing/moving equipment, replacing defective components and cabling .

  • Basic understanding of booting process and commands .

  • Troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.

  • Familiarity with System Command Languages.

  • Familiar with data center operations concepts working with generators, UPS systems, PDUs, chillers, air handlers, and fire alarm systems.

  • Basic understanding of AC/DC power principles.

  • Experience with installation and repair of commercial alarm, card access systems and/or CCTV systems

  • One or more of the following certifications : Fluke CCTT Copper, Fluke CCTT Fiber, Digital Lightwave Testing, BICSI Level II Copper, BICSI Level II Fiber, Comp-TIA A+, Comp TIA Network+ Preferred but not required.


  • Ability to work Monday - Friday from 1pm - 10pm AZ time

  • 1-3 years of related work experience with server builds in a production data center environment.

  • 2-5 years structured cabling experience

  • High School Diploma or GED required.

  • Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation.

  • Able to lift up to 50 lbs.

  • Able to workdays/nights/weekends/holidays, if needed and/or required

  • General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.).

  • Proficiency with basic operations of a PC is necessary; Proficient in MS Office applications preferred

  • Strong organizational, time management, and prioritization abilities

  • Possess strong communication skills.

    AMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable state law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products. By continuing with this application, you are indicating that, if hired, you consent to nicotine screening in the future. This policy will not apply to team members hired before February 1, 2020.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

    Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.