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Aerotek Inbound Call Center in Phoenix, Arizona

Now hiring Customer Service Reps. $15 hr. plus Benefits!!! SAME DAY OFFERS

Description:

Assist customers via answering primarily inbound calls, upselling products and services:

They assist customers in setting up accounts, cancelling accounts, phone trouble shooting, sharing promotional opportunities, etc.

Customer Service position in a large call center environment.

50 calls/day (5.25 CPH), primarily inbound calls

Skills:

Customer Service, inbound, restaurant, retail, computer, typing, phone, support

Top Skills Details:

Customer Service (face to face or call center), Ability to work with upset customers, Computer literacy

1+ year’s exceptional customer service experience (including comfort with upset customers)

Aptitude to quickly learn and navigate new technology systems and applications

Comfort working in a feedback-rich environment and ability to take coaching and make improvements

Comfort working in a metrics-driven environment, and have ability to hit metrics.

Have stable employment history with a track record of success

Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone

The ability to actively listen and communicate with our customers, like an expert

Be able to multi-task and provide explanations in simple terms

Proven track record of strong attendance/reliability

A basic understanding of cellular phones and cellular industry is preferred, but not necessary

Must be able to read/write/speak English fluently

Experience Level:

Entry Level

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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