Mayo Clinic Health Unit Coordinator (HUC) - Emergency Dept in Phoenix, Arizona
Why Mayo Clinic Position description The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.
Qualifications High school diploma or equivalent required.
Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.
Additional qualifications At least one year of Health Unit Coordinator experience strongly preferred.
Successful completion of HUC post-secondary program, or HUC Certification preferred.
Minimum of one year working experience in a medical environment preferred.
Knowledge of basic medical terminology preferred.
Preferred proficiency of computer skills.
Working knowledge with EHR systems, EPIC preferred.
Outstanding customer service, interpersonal and organizational skills.
Adapts effectively to unpredictable situations within the patient care setting.
Availability to work flexible hours including days, evenings, nights, weekends and holidays.
License or certification Maintains certifications/licensure per work unit requirements. For Float Pool HUCs, Basic Life Support certification is required upon hire and must be valid for 90 days or greater from start date.
Exemption status Non-exempt
Compensation Detail Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $16.49 per hour.
Benefits eligible Yes
Schedule Full Time
Hours / Pay period 72
Schedule details 11a-11p/ 7p-7a flex shift with rotating holiday required
Weekend schedule Every other weekend
Site description Over the next four years, Mayo Clinic is making significant investments in both the physical and technological future of health care, through doubling the size of the Mayo Clinic campus in Phoenix, inclusive of practice, education, and research activities. Mayo Clinic's campuses in Arizona are located in Phoenix and Scottsdale, in the beautiful Sonoran Desert. The region is known as the Valley of the Sun, a metropolitan area with more than 4 million residents in 25 cities and towns.
With Phoenix being the fifth largest city in the nation, this sunny "desert metropolis" offers the amenities of a big city in the midst of a strikingly beautiful, rugged, southwest landscape.
Scottsdale frequently earns praise as a highly desirable place to live. The city's more than 200,000 residents enjoy a vibrant mix of culinary hot spots, arts and entertainment, professional and collegiate sports teams, and community resources. The region's desert climate promotes an outdoor lifestyle with a full complement of sports and recreation.
Job posting number 143918BR
Recruiter Amy Clifford
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.