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Sodexo General Manager 4 - Environmental Services / Custodial in PHOENIX, Arizona

Unit Description

You ask instead of command. You see opportunities rather than problems. Share your vision and inspire others!

Potential for a Sign-on Bonus!

Sodexo is seeking a General Manager 4, Environmental Services for Phoenix Children"s Hospital , located in Phoenix, Arizona. Children's Hospital is Arizona's only licensed children's hospital and among the largest freestanding facilities of its kind in the country. It is 1.5 million square feet, and 450 licensed beds. Phoenix Children's provides inpatient, outpatient,trauma and emergency care across more than 75 specialities. Phoenix Children's is in the midst of a major expansion within the Phoenix Metro area with a new hospital coming online next year and other locations within the next two years.

This position will serve as second in command of the department with the hospital title of Sr. Operations Manager, which will be responsible for leading the Day-to-Day operations of the Environmental Services department by directing all housekeeping & Linen operations overseeing the hospital and 8 off site clinics.This position will report to the on site Sr. Area General Manager.

Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will:

  • have exceptional client service mentality and executive presence;

  • be responsible for driving client and patient satisfaction scores;

  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;

  • partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;

  • effectively manages the Unit Operating System; and/or

  • support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

  • are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;

  • are an expert in building and maintain strong customer / client relationships;

  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;

  • have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment;

  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;

  • have experience effectively managing projects within agreed upon timelines;

  • are proficient with computers and other technology;

  • have experience with vendor and contract management, as well as union and contract negotiations; and/or

  • have strong financial acumen and budget management experience

Learn more aboutSodexo’s Benefits (https://bit.ly/2EVNezw)

Not the job for you?

At Sodexo, we offer Environmental Service/Housekeeping positions in Healthcare and Senior Living locations across the United States.Continue your search for ES/Housekeeping jobs (http://bit.ly/SdxHousekeepingjobs) .

Working for Sodexo:

Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

Position Summary

Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.

Key Duties

  • Establishes safe work environment for clients/ customers/staff.

  • Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement

  • Fully implement and adhere to the Sodexo Clients for Life process

  • Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.

  • Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.

  • Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements

  • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

  • Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.

  • Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions

  • Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership

  • Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Location US-AZ-PHOENIX

System ID 715164

Category Environmental Services / Custodial

Relocation Type No

Employment Status Full-Time

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