FirstKey Homes, LLC Field Superintendent in Phoenix, Arizona
The Field Superintendent is responsible for the maintenance work orders and construction project management of residential rental homes in their assigned area and for providing training and support to field teams in other markets. This position is a hybrid of a hands-on maintenance technician and a project manager that works with our local vendor base.
Inspect homes to create a scope of work that will be the basis of a budget
Plan and schedule renovation projects for homes after residents move out
Create and review budgets using an Excel template
Receive, process, and dispatch work order requests
Manage a vendor base to complete assigned work orders and projects within the company’s expected pricing, quality, and timeframes
Negotiate pricing on vendor-assigned work
Self-complete work orders and small residential renovation projects in a professional manner
Manage field team employees to complete work in a professional and timely manner
Complete and submit change orders for variances to initial budget
Manage the open work orders for the assigned area using the company’s software platform (Yardi)
Update project and work order tracking systems
Professionally handle and resolve resident issues involving work orders
Review, approve, and submit invoices weekly
Update the local management team on the status and progress on work orders and projects
Communicate with the other property management team members on project completion status and upcoming move-in inspections
Coach, train, build consensus, anticipate roadblocks, and motivate regional teams in all facets of efficient field operations
Train regional field teams to ensure budgets are consistent with the quality and pricing standards for the market.
Monitor upcoming project pipeline and delivery schedule to coordinate efforts across functional groups in the regions
Provide reporting and data analysis on projects to next level management to influence changes for efficiency and best practices
Assist with the creation and implementation of policies relating to all areas of field operations
This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s manager at any time based upon Company need
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE REQUIREMENTS
High school diploma or equivalent
A minimum of 5 years of residential maintenance and renovation experience
Ability to read and produce reports using Excel and Yardi
Strong knowledge of construction practices and sequencing
Experience pulling permits and dealing with building officials
Ability to prepare scopes of work, construction schedules and cost estimates
Above average ability to communicate with others, both verbally and in writing
Hands-on repair and maintenance abilities
Ability to adapt to growth and changing business environments
Strong employee management skills
Intermediate computer skills and the ability to learn specialized software
Ability to multi-task
Knowledge of the property management cycle
Indoor and outdoor work in all types of weather conditions
May sit or stand for several hours at a time; climb up and down stairs multiple times each day; and lift up to 50 lbs.
Must travel throughout applicable market or regions more than 90% of the time.
FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.
Job ID: 2020-3517
External Company Name: FirstKey Homes, LLC
External Company URL: http://www.firstkeyhomes.com/