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USAA Executive, Enterprise Talent Management in Phoenix, Arizona

Purpose of Job

USAA Employees: This role will be active for applications until 11:59PM on Tuesday, Feb 16.

Manages and coordinates organization-wide efforts to ensure that enterprise and executive talent programs (critical roles, succession planning, high-potentials, executive mobility, and performance management) are developed and managed using a data-driven focus that sets priorities for improvements aligned to ongoing strategic imperatives. This position will be responsible for identifying high performing and potential talent at all levels, as well as maintaining effective programs for retention, promotion and succession planning. This position partners with Leadership programming and D&I to ensure we have enough talent ready to "play up" to ensure a robust diverse pipeline.

Job Requirements

  • Identifies and manages existing and emerging risks that stem from business activities and the job role

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled

  • Follows written risk and compliance policies and procedures for business activities

  • Develops and drives the Company’s talent planning process and career path management to identify, engage and retain key talent

  • Provides professional expertise and support in the design, development and implementation of the talent review process that is required to achieve business goals and results in the creation of an internal bench of top talent

  • Collects, analyzes and maintains data gathered to inform targeted leadership development (e.g., succession planning)

  • Leads a team and serves as a business partner with TA and HRBPs to ensure an effective sourcing and recruitment strategies that result in an effective diverse pipeline for USAA

  • Develops, initiates and maintains effective programs for workforce retention, promotion and succession planning

  • Develops an evaluation strategy supported by applicable metrics to continuously review and refine talent performance and development practices

  • Manages the maintenance and execution of the performance management system, including standards of performance and performance evaluation instruments

  • Creates and maintain an environment of equal employment opportunity, diversity and competitive advantage in support of the company's diversity and inclusion strategic plan

  • Leads team of individual contributors and people leaders in the design and delivery of robust performance management tools and processes that are intuitive, support a culture of ongoing candid communication and feedback, align individual goals with organizational goals and ultimately drive a high-performance culture

  • Serves in an executive leadership capacity and has responsibility for performance management and professional development activities for subordinate workers

Minimum Requirements:

Minimum Education:

  • Bachelor's degree

  • 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree

Minimum Experience:

  • 10 years of experience in designing and implementing talent review, succession planning, and/or performance management processes

  • 4 years of people leadership experience in building, managing and/or developing high-performing teams

  • Demonstrated experience with development of executives and talent management practices

  • Experience overseeing the formulation and implementation of results-oriented human resources policies, strategies, and solutions to achieve organizational workforce goals and objectives

  • Experience building career development frameworks as the foundation for high-potential identification and development

  • Experience partnering with Diversity, Equity, & Inclusion teams to build and ensure equity in core talent processes

  • Experience in an HR Business Partner role, or a role demonstrating expertise in succession planning, organizational development, strategizing and implementing organizational and/or talent management solutions to include change management, talent management and development, rotational programs, or leadership / functional development

  • Effective Communication/Facilitation; demonstrated experience as an effective communicator, both written and verbal, work with managers to send clear and consistent messages, be an effective communicator in writing, facilitation, be able to drive change, facilitate internal communication processes, and facilitate dissemination of internal customer information

  • Demonstrated expertise in facilitating executive council/c-suite talent review sessions

Preferred Requirements:

  • Demonstrated ability to deliver large-scale talent programs using various platforms

  • Ability to coach leaders at all levels of the organization

  • Proven experience using analytics and insights to inform and drive outcome

  • Extremely kind, soulful, and empathic — you shine bright and people love working with you


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $135,200 - $243,500

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executives only representing a cash payment which is both time and performance based


At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (

Relocation assistance is available for this position.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.