Randstad Customer Service Specialist in Phoenix, Arizona
Customer Service Specialist
salary:$15 per hour
date posted:Wednesday, April 7, 2021
job type:Temp to Perm
industry:Administrative and Support Services
Customer Service Specialist
Are you an experienced Customer Service Professional with knowledge of Accounting Principles and Tax Processing? If so, please see below! Randstad is working with a local Government agency to identify a small team of Tax Compliance Customer Service Specialists to join their department. The desired candidate will be interfacing with individual and business taxpayers, assisting with tax filing questions, and determining compliance. Familiarity with Accounting Principles and Transaction Privilege Tax is preferred.
Location: Remote, with in-person training in Downtown Phoenix for 2+ days with future office visits as needed.
Duration: 4 Months + Background Requirement: Must be current or willing to become current on all State of Arizona taxes and be able to pass a fingerprint check.
We offer benefits! Medical, Dental, Vision, and Paid Sick Time after 90 days! Interested in this role? Please apply today! You will then receive an email/text invite to prescreen with our chatbot.
-Reviewing taxpayer returns and records to determine compliance. Preparing, filing,
reviewing, and processing all Administrative Support documents including computing
payoff amounts, and general financial inquiries for any requests related to
-Take incoming taxpayer and internal calls, respond by phone or in writing to all
Administrative Support inquiries from internal and external customers.
-Researching and responding verbally or in writing to Lien, Tax Clearance Applications,
Collections Maintenance Requests, Debt Set Off inquiries and all requests that are
received in Administrative Support Unit. Utilizing multiple databases and Internet based
tools to perform research and review pertaining to all requests and inquiries. Providing
-Data entry into the TAS database or any other supporting internal and external data
bases utilized by the Administrative Support Unit.
Customer Service (3 years of experience is required)
Tax Filing (2 years of experience is preferred)
Data Entry (2 years of experience is preferred)
Accounting Principles (1 year of experience is preferred)
- High School
Years of experience: 2 years
Working hours: 8 AM - 5 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.