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Courtyard by Marriott Customer Service Associate in Phoenix, Arizona

This job was posted by : For more information, please see: The Courtyard by Marriott is hiring a full time Guest Service Representative!Our team members are the foundation of our company's commitment to excellence. North Central Group takes great pride in the inclusive culture we have created across our portfolio of exceptional properties. Join our family owned business where we create a fun, safe and supportive environment for our team members to thrive and grow in!Apply now*#whyNCG:* * Mission and Core Value: At NCG, we strive to be the best and offer you the best career* Room to Grow: Learn from the best in a friendly and positive work environment and gain the confidence to provide exceptional service* NCG Cares: As a family-owned business, each Team Member is an extension of the NCG family* There is always time for fun: We celebrate our Team Members and reward their successes* Perks: Enjoy discounted Hilton and Marriott hotel stays, a flexible work schedule, health benefits plans and more!Our friendly Guest Service Representatives provide attentive and courteous service, all while creating a memorable and personalized experience for our guests. *Responsibilities:** Greet and interact with guests in a warm, friendly and professional manner* Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs* Promptly handle guest service requests and guest complaints to meet and exceed guest expectations* Work in cooperation with other departments to ensure a positive guest experience* Use computer system to make reservations, check-in and check-out guests and process payments* Perform tasks such as answering phones, maintain a cash drawer, operate office equipment* Ensure safety and security of the property, staff and guests**