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Wells Fargo Control Officer - CIB Risk Measurement in Phoenix, Arizona

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate & Investment Banking delivers a comprehensive suite of capital markets, banking, and financial products and services. A trusted partner to our clients, we provide corporate and transactional banking; commercial real estate lending and servicing; investment banking; equity; and fixed income solutions including sales, trading, and research capabilities to corporate, commercial real estate, government, and institutional clients across the globe.

This position is within the Corporate & Investment Banking (CIB) Control Team, which is responsible for the implementation and management of the First Line of Defense risk program requirements. Within CIB Control, this position resides on the Governance, Analytics & Reporting team and will be responsible for helping to enable the business in development and implementation of a comprehensive and global Risk Measurement Program across CIB (inclusive of the international regions). This position will work in coordination with other CIB Control Program teams (RCSA, Policy Management, Governance & Programs, Issues Management, etc.) to develop a comprehensive program for the Front Line implementation of target state Risk Measurement.

Specific responsibilities include:

  • Act as the key point of contact for senior leaders and key partners in CIB as it pertains to Risk Measurement activities, including key risk indicators, key control indicators and key performance indicators.

  • Continuously engage in discussions with LOB partners on strategy, industry trends, organizational changes, and new/modified markets, systems, products and services, to determine impact and ensure proper Risk Measurement routines are in place.

  • Ensure appropriate connectivity, linkage, and integration with in-region international risk management teams accountable for Risk Management activities.

  • Track overall progress and completion of program requirements for CIB and provide meaningful reporting to CIB leadership and other key stakeholders.

  • Keep senior leaders in CIB, COO, CIB Control, and other key stakeholders abreast of risks, process and control health, and similar infrastructure and capacity concerns impacting CIB.

  • Recognize and advise upon consistencies and potential issues with the program and escalate to key constituents in IRM, where necessary.

  • Maintain the inventory of all relevant business processes, governance channels, internal testing, audit, regulatory engagements and prioritize internal preparation, review routines and the integration with RCSA/BPM as applicable.

  • Establish regular routines with testing & validation and audit partners to provide transparency into business risk profile and trends.

  • Establish a formal communication channel to broadcast risk program updates, risk profiles, policy updates and other key risk program information to the senior leaders of all coverage areas.

  • Support the Quarterly LOB RCSA Affirmation process and related feeder/governance meetings

  • Establish and update regular risk reports for communication of risk ratings, issues and key topics.

  • Work with the business and support teams to provide operational risk expertise and consulting for projects and platform initiatives.

  • Conduct risk assessments to evaluate the adequacy and effectiveness of policies, procedures, processes, systems, technology and internal controls.

The Candidate

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Required Qualifications

  • 7+ years of experience in risk management or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management

Desired Qualifications

  • Knowledge and understanding of operational risk management in the financial services industry

  • Ability to identify risk factors and ensure enactment of appropriate controls

  • Ability to articulate issues, risks, and proposed solutions to various levels of staff and management

  • Strong analytical skills with high attention to detail and accuracy

  • Knowledge and understanding of process management

  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members

  • Ability to support many high priority, high complexity, and high risk efforts simultaneously

  • Excellent verbal, written, and interpersonal communication skills

  • Excellent interpersonal skills, including those related to conflict resolution

  • Ability to escalate issues

  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

  • Ability to prepare presentations, management reporting, and statistical analysis

Other Desired Qualifications

  • Strong working knowledge of Corporate & Investment Banking businesses, its products and services, and relevant risks and controls of the business.

  • Prior Risk Measurement experience, specifically in the creation of key risk indicators, key control indicators and key performance indicators.

  • Prior experience related to the creation of Risk Measurement reporting.

  • Working knowledge of the Risk Management Framework (RMF) concepts and policies across risk types (regulatory, financial crimes, credit, operational, etc.)

  • Demonstrated capability to confidently raise issues, escalate early, and engage in constructive credible challenge independently.

Job Expectations

  • Ability to travel up to 10% of the time


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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Company: Wells Fargo

Req Number: 5599388-2

Updated: 2021-09-17 02:00:05.049 UTC

Location: Phoenix,AZ