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UnitedHealth Group Community Outreach Representative - Arizona Telecommuter in Phoenix, Arizona

This isn't packaged goods. It's a bigger challenge than that. Here you're making a difference in people's lives, starting with your own. Join us and start doing your life's best work.(sm)

Position Description

Involved in the development, presentation and delivery of community outreach initiatives, activities and market strategies to support the Medicaid business and drive membership growth.

Primary Responsibilities:

  • Assist in the development of community outreach strategies and tactile plans to support membership growth and combat competitive pressures

  • Participate in the development and implementation of long-term and short-term growth strategies/goals in alignment with business goals (i.e., membership goals, revenue goals, and budgets)

  • Utilize market research and competitive analyses to drive outreach strategies and initiatives

  • Manage sponsorship inquiries; organize and participate in community events and activities to increase

  • membership and market share

  • Demonstrate understanding of applicable laws, regulations, contracts and compliance requirements (e.g, HIPAA, ACA, state contracts, CMS regulations)

  • Demonstrate understanding of applicable business strategies/goals and how outreach and growth strategies can support business goals

  • Influence/advocate new growth and outreach strategies to drive behavior change and meet

  • business goals

  • Strategize with Marketing Department on marketing campaigns during open enrollment and educational materials to use at outreach events

  • Seek new community outreach opportunities and marketing strategies.

  • Develop and cultivate relationships with pertinent community organizations, providers and leaders

  • Create presentations to be used at stakeholder meetings

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate degree or equivalent years of experience

  • 1-3 years of experience in growth or community outreach

  • Experience developing growth/community outreach strategies and tactile plans

  • Proven ability to think strategically and to translate strategic directives into tactical initiatives

  • Objective, collaborative approach; ability to adapt in a dynamic and high-growth environment

  • Exceptional written, verbal, analytical, organizational, problem solving and presentational skills

  • Experience managing multiple projects/tasks

  • Proven ability to work autonomously and demonstrate initiative

  • Proficiency in MS Office (Outlook, Word, Excel, PowerPoint)

  • Travel up to 75% of the time within the contiguous counties in assigned territory

  • Ability to work Monday - Friday and outside core business hours, including evenings and weekends, per business needs

Preferred Qualifications:

  • Bilingual English/Spanish

  • Medicaid or managed care experience

  • Established professional relationships with community-based organizations (CBO’s), faith-based organizations (FBO’s), providers and local Department of Health and Human Services

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Community Outreach Representative, Sales, Managed Care, Medicare, Phoenix, AZ

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