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American Express Analyst - Risk & Information Management in Phoenix, Arizona

Description

About this role in Fraud Risk

Purposeful, ambitious, insatiable, analytical, collaborative and courageous are the hallmarks of our Fraud Risk team.

This critical team is responsible for managing fraud risk of non-card lending products. We develop data capabilities, build profitable decision-making frameworks, discriminate between good and fraud, and improve customer servicing strategies. This team has delivered industry-leading results while enabling profitable growth and working to deliver great customer experience.

You will be responsible for:

  • Fraud risk strategy of foreign exchange product

  • Providing analytical support to mitigate risk, enable revenue growth, and drive profitability through diverse analytical projects

  • Integrating new data sources and capabilities to drive key business decisions

  • Expected to develop disciplined monitoring and fraud risk metrics at the portfolio level, as well as across key stages of the customer lifecycle and perform root cause analyses of concerning trends to identify performance drivers

  • Collaborating with multiple partners including Finance, Technology, and other cross-functional teams across the company. They will work with colleagues to design and implement risk control strategies based on statistical, financial, and economic analysis.

Please note, Salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines.

Qualifications

Requirements:

  • Bachelor’s degree in a STEM field with high GPA

  • More than 2 years of relevant experience qualifies for the Senior Analyst role

  • Strong analytical and problem-solving skills – must have the ability to compile, analyze, research, and link complex issues

  • Fluent in SQL

  • Demonstrated ability to work effectively in high pressure situations and handle multiple priority assignments simultaneously

  • Collaborative skills, and flexibility to adapt to a dynamic environment

  • Excellent communication skills, both written and verbal with the ability to effectively communicate at all levels

  • Willingness to learn and master new systems and processes

  • Nice to Have:

  • Other programming experience (e.g., Hive, SAS, R, Python)

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Job: Risk

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 21000681

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