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Facebook Administrative Partner, Coverage in Phoenix, Arizona

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

Facebook is seeking an Administrative Partner to join our Coverage Team predominately supporting our Administrative Specialist Program team. This role will support complex and high-volume calendaring, travel planning, and managing expense reports for a number of clients while on coverage assignments. The Administrative Partner provides remote and onsite support to clients across the Company and its locations. This is a full time position.

Required Skills:

  1. Provide remote high-volume calendaring, travel, and expense support

  2. Provide Admin services during designated support hours

  3. Manage complex calendars for multiple clients

  4. Schedule internal and external meetings for multiple clients

  5. Schedule and manage recurring and ad-hoc meetings and room bookings across campuses

  6. Learn and utilize internal and external tools to provide calendar support

  7. Establish ongoing relationship and communications with clients to learn business priorities and apply to support

  8. Partner with clients and other Administrative Partner for meeting coordination

  9. Provide proactive time management recommendations to clients

  10. Coordinate domestic and international travel arrangements via Concur

  11. Prepare and submit corporate card expense reports

  12. Maintain program scope of support within agreed-upon service level agreements

  13. Educate and inform clients on program goals, scope and service level agreements

  14. Draft and send communications to clients about transitions or changes in support

  15. Provide coverage support for Admin Specialist Program

  16. Collaborate with global Admin Specialist Program on best practices and knowledge sharing

Minimum Qualifications:

  1. 2+ years of experience providing administrative support to 2 or more executives

  2. 2+ years of experience managing calendars for 2 or more executives

  3. 1+ years of experience coordinating travel logistics on behalf of 2 or more executives

  4. 1+ years of experience managing expense reports

  5. Experience prioritizing multiple tasks and activities

  6. Experience with Microsoft Office

  7. Experience exercising judgment and discretion while utilizing company policies and practices to determine appropriate action

Preferred Qualifications:

  1. 1+ years customer service experience

  2. 1+ years high-volume coordination experience (shared services, recruiting coordination)

  3. Experience building relationships across a larger company

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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