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Applied Materials Account Technologist IV - (E4) in Phoenix, Arizona

Applied Materials is the leader in materials engineering solutions to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. Our innovations make possible™ the technology shaping the future. To achieve this, we employ some of the best, brightest, and most talented people in the world who work together as part of a winning team.

While virtually every nationality, culture, and background are currently represented within Applied Materials, we strive for a more robust Culture of Inclusion (COI) and diversity. Leveraging our COI vision helps drive innovation, build organizational capabilities, create equal opportunities for everyone, and achieve our company’s definition of Winning.

Job Description Summary

Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently with minimal guidance. Acts as a resource for colleagues with less experience. A minimum of 2 years of working experience in the semiconductor or related field is a must.

Key Responsibilities

  • Responsible for business success from the technology point of view by the management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks. Responsible for managing the definition and implementation of processes and applications, to meet the customer’s current and future requirements for productivity and leading-edge technology, using Applied Materials products. Act as the customer technology expert for at least one class of processes, guides technology development and transfer. Integrates customer technology requirements into the internal product roadmap.

  • Resolves complex field process issues utilizing systematic troubleshooting methodology. Create a mechanism to communicate issues and track progress. Use sound statistical techniques like DOEs (Design of Experiment) to quickly determine root cause and action plans. Communicates learnings from this portion to the rest-of-world to strengthen the product packages.

  • Responsible for customer demos, including defining demo conditions, wafer processing, and analyzing results.

  • Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT’s product and technical reputation.

  • Works with the business unit in technology development and transfer to customers including customized process development. Plans unit process sequence based on customer requirements. Negotiates process specifications with customers. Takes ownership of delivering the required solution to the customers that meet specifications.

  • Takes the lead in positioning new technologies to customers utilizing technical information from divisions. May form strategic partnerships to evaluate new and emerging technologies and oversee joint development activities or beta-site testing programs. Makes management level presentations.

  • Participates in defining product strategy, identifying gaps. Provides feedback on process and hardware improvements to meet customer roadmap requirements.

  • Keeps abreast of new developments that directly impact unit processes. Participates in publishing in ET conferences and journals.

Functional Knowledge

  • Demonstrates depth and/or breadth of expertise in own specialized discipline or field

Business Expertise

  • Interprets internal/external business challenges and recommends best practices to improve products, processes, or services

Leadership

  • May lead functional teams or projects with moderate resource requirements, risk, and/or complexity

Problem Solving

  • Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

  • Impacts the achievement of customer, operational, project, or service objectives; work is guided by functional policies

Interpersonal Skills

  • Communicates difficult concepts and negotiates with others to adopt a different point of view

Company Facts:

  • Ticker: Nasdaq: AMAT

  • Fiscal 2019 Revenue: $14.6 billion

  • Fiscal 2019 R&D: $2 billion

  • Founded: November 10, 1967

  • Headquarters: Santa Clara, California

  • Global Presence: 93 locations in 17 countries

  • Manufacturing: China, Germany, Israel, Italy, Singapore, Taiwan, United States

  • Employees: 25,000 worldwide

  • Patents: 13,300 issued

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

7 - 10 Years

Work Experience:

Additional Information

Travel:

Yes, 10% of the Time

Relocation Eligible:

Yes

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible the technology shaping the future.

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