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MAZATZAL HOTEL & CASINO Transportation Clerk in Payson, Arizona

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JOB SUMMARY: Under the direction of the Transportation Supervisor the Transportation Clerk is highly involved inthe scheduling and hosting of the Mazatzal Fun Bus program with a focus on revenue growth, creating memorable guestexperiences, generating excitement and image enhancement of the Mazatzal Hotel & Casino. The Transportation Clerk willinsure all supporting and operational departments are informed of upcoming buses and fully aware of their role andresponsibilities to make every bus trip exciting, seamless, and executed with fanfare and enthusiasm.

ESSENTIAL JOB FUNCTIONS:? Provide excellent customer service for all guests of the Casino at all times and in all activities.? Serve as a liaison between the casino, busing operator and activity directors/private bus group coordinators.? Receive/coordinate guest bus reservations.? Schedule commercial bus services with approved busing services.? Vet busing manifests to ensure guest eligibility.? Develop, organize and execute promotions and special events to drive new bus guests and return visits.? Conduct post-trip analysis.? Create trip manifests, “Bus Groups” and other Super-PlayMate transportation related tasks.? Assist the Transportation Supervisor with the planning and facilitation of the weekly busing calendar anddepartmental budget to include expense tracking and forecasting.? Exhibit sound decision-making with emphasis on generating excitement, brand awareness and revenue.? Capable of effectively addressing large group of guests, staff, and management.? Flexibility to assist Players Club enroll new guests during bus visits.? Be familiar with all Casino Events/Promotions and effectively communicate to guests.? Must be able to work various hours, as needed, including weekends and holidays.? Other duties as required to deliver excellent entertainment experiences to guests.