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Mariposa Community Health Center, Inc. Patient Service Representative in Nogales, Arizona

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/ada/r/jobs/4226233

Position Summary:


+ A non-exempt medical office position responsible for front office processes in the physician practice.


Essential Functions:


+ Adheres to and supports the mission, purpose, philosophy, objectives and procedures of Mariposa Community Health Center


+ Adheres to Mariposa Community Health Center’s HIPAA Compliance Plan and the Non- Disclosure Agreement


+ Demonstrates support for Mariposa Community Health Center by being knowledgeable of compliance responsibilities adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner


+ Greeting patients entering the physician practice.


+ Answering office phones, making appointments, confirming appointments and rescheduling when necessary.


+ Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.


+ Assists in checking out patients and assists them with referral processing and scheduling process


+ Collects co-pays and posts charges


+ Distributes information to patients regarding office policies, procedures, information about the practice, etc.


+ Explain and enroll patients in the patient portal


+ Accurately identify file and scan all medical information, correspondence, both internal/external to be scanned and filed respectively within 24 hours of receipt.


+ Respond to all requests for medical information.


+ Additional responsibilities as needed


Supervision Exercised:


+ None


Knowledge, Skills and Abilities:


+ Knowledge of third party payers regulations and requirements.


+ Knowledge of insurance verification


+ Understanding of documentation required for physician


+ Knowledge of Electronic Health


+ Knowledge of ICD-9 and ICD-10 CPT


+ Knowledge of the policies and procedures of a clinic sufficient to provide effective patient


Educational Requirements:


+ HIGH SCHOOL DIPLOMA/GED REQUIRED WITH COMPLETION MEDICAL OFFICE ASSISTANT PROGRAM PREFERRED.


Experience:


+ MUST HAVE A MINIMUM OF 2 YEARS OF EXPERIENCE WORKING IN A MEDICAL OFFICE SETTING


Certifications:


+ PREFER HEALTHCARE MANAGEMENT/ADMINISTRATION CERTIFICATION


This job description reflects management’s expectations of the essential functions of this position. It is not intended to be comprehensive of the duties performed and does not restrict the tasks that may be assigned.

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