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NextCare, Inc. Customer Service Representative - Mesa in Mesa, Arizona

Job Description

Customer Service Representative Mesa, AZ

2550 N Thunderbird Circle Ste 303 Mesa AZ, 85215

Become a part of our winning team!

We are currently looking for friendly, enthusiastic, and reliable individuals to join our Customer Service Center.

As part of the Customer Service Team at NextCare Urgent Care, you’ll focus on making our patients’ experience satisfying. You'll contribute to creating a positive work environment as you treat your co-workers and patients with sincerity, respect and compassion. Your day-to-day responsibilities will look something like this:

  • Answer calls in a prompt & courteous manner

  • Work to resolve member questions & concerns

  • Educate our patients about what services we provide

  • Determine the patients’ needs by practicing excellent communication skills

  • Assist patients with their questions and guide them to the right location

Job Requirements

Qualifications:

  • High school graduate or equivalent

  • Excellent communication skills

  • Flexibility to adapt to procedural changes

  • Cooperative and works well with others

Summary of Benefits:

  • PTO

  • Sick Time

  • 401(k)

We’re continuing to grow at NextCare Urgent Care. We’re building on the tremendous growth we experienced last year and are increasing each day!! Apply and grow with us.

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