Pyramid Hotel Group Server - Red's Bar and Grill in Litchfield Park, Arizona
Deeply entwined with Arizona history since 1929, The Wigwam welcomes you to make a historic career move and join our family! The Wigwam is a Four Diamond property with 331 guest rooms spanned across 440 acres. The Wigwam is a renowned Arizona landmark, nestled in the community of Litchfield Park, AZ and is a true representation of an authentic Arizona experience. We are currently seeking enthusiastic, driven individuals, with a great attitude and a passion for excellence to join us in curating incredible guest experiences and lasting memories. Come make some history with us!
The Wigwam is an Equal Opportunity Employer committed to a diverse and inclusive work environment. Minority/Female/Disability/Veteran
Make a historic career move and join our family!
A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!
We are currently seeking part time restaurant servers to join our team at Red's Bar and Grill. Red's is named after The Wigwam’s venerated head golf pro for 42 years, Red Allen. Red’s Bar & Grill offers a delicious breakfast, lunch and dinner destination overlooking the elegant, arched palms and rolling greens of the historic Gold and Blue golf courses.
We offer our part time employees the following benefits:
Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more
Take food orders; serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.
Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment.
Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor.
Maintain proper condition and cleanliness of dining areas and servicing equipment. Running side work and stocking of needed materials.
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment
Assist other servers, bartenders, food runners and bussers when necessary.
Fold napkins for meal periods to maintain an adequate supply.
Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.
5 foot & 10 foot rule. Very important in assisting and supporting others. Within 10 feet, we as employees must smile and give eye contact to the guest. Within 5 feet of the guest we must give a sincere and welcoming greeting. Every guest is our guest; we must assist and help in all areas of the resort. Your title may not be Front Desk or Bellman. But it is our job to be that positive domino effect on employees and our guests here at the hotel. If a guest looks confused, we as employees need to be able to help and guide them in the right direction or to the correct department.
Additional duties as necessary and assigned.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Knowledge of the appropriate table settings and service ware.
Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
Must be able to multi task.
Two years experience as food server in full service restaurant is required.
Licenses or Certificates
Must be minimum age to serve alcohol.
Opening ID: 2021-10155
External Company URL: https://careers-phg.icims.com
Street: 300 East Wigwam Boulevard